Customer Care Agent
Stoney Creek, ON, CA, Canada
Job Description
Job Summary:
Manage inbound calls and emails with knowledge and efficiency Identify and address customer needs, with a goal of total satisfaction Receive and log complaints Provide attentive, courteous and efficient customer service Ability to work independently in a multi-tasking environment Perform general office duties Professional telephone skills
Personal Suitability
Excellent written & oral communication skills Customer focused, positive attitude, empathy and good listening skills Reliable, dedicated and well-organized Previous customer service experience as asset Verbal and written communication skills in French an asset.
Job Types: Full-time, Permanent
Pay: $18.00-$19.00 per hour
Benefits:
Company events Dental care Extended health care On-site parking
Ability to commute/relocate:
Stoney Creek, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
Are you able to write in French?
Education:
Secondary School (required)
Experience:
Customer service: 2 years (preferred)
Language:
English (required) French (preferred)
Work Location: In person
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Job Detail
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Job IdJD2663157
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationStoney Creek, ON, CA, Canada
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EducationNot mentioned