Job Description

We are seeking for a passionate and enthusiastic individual to join our team at IHOP Moncton as Crew Chief/ Server Supervisor.The Crew Chief will assist in directing Team Members in all phases of operation, to achieve high standards of food preparation and presentation, service to guests, general cleanliness and pleasant atmosphere in accordance with all Standard Operating Procedures.KEY RESPONSIBILITIES

• Assist in ensuring that all personnel, equipment and supplies are prepared and ready to meet the needs of the business. Assist in assigning Team Member duties and responsibilities and encouraging teamwork.
• Assist in conducting orientation and training for new Team Members and give refresher training to current Team Members, when needed.

• Supervise Team Member performance and conduct in accordance with Company policies.
• Observe guest reactions to quality of food and service.
• Review all time cards (or time reports) daily as required by Unit Manager.
• Adjust schedule to meet the needs of the restaurant.
• Enforce portion control per Standard Operating Procedures. Check deliveries for proper quantity, quality, pricing, completeness of order, breakage and spoilage.
• Maintain tight security.
• Control waste.
• Perform administrative/accounting, and other duties assigned by by Manager or Assistant Manager.

REQUIREMENTS

• A minimum of 3 years' experience in serving supervisory role
• In-depth knowledge of front of house responsibilities
• Planning and multi tasking
• Ability to work well in a stressful and fast-paced environment
• Excellent problem solving and conflict management abilities
• Outstanding communication and organizational skills
• Able to demonstrate leadership capabilities
• People management - mentoring, coaching, development, providing constructive feedback, etc.
• Food safety certificate - asset

As part of our team we offer you:

• Great support system to ensure the success of you and your business
• Comprehensive training

• Group Benefits including medical, dental, vision and life insurance
• Free uniforms

Candidates must be legally entitled to work in Canada.If this sounds like an opportunity for you, please forward your resume detailing your supervisory aptitude and leadership skills.Thank you for your interest in this position, however, only those applicants considered for further follow-up will be contacted.Job Types: Full-time, PermanentSalary: $13.50-$14.50 per hourBenefits:

• Dental care
• Discounted or free food
• Life insurance
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Night shift

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Moncton, NB: reliably commute or plan to relocate before starting work (required)

Experience:

• supervisory: 1 year (required)