Job Description

Company Description

The Creative Services Manager is the driving force and keeper of our brand. Thriving on elevating the brand in an inventive manner which resonates with our guests, they are responsible for developing and designing all necessary collateral (including print, digital, advertising, packaging, etc.) for the hotel and its outlets. They will take a lead in project management of the exciting collaborations, events, activations and campaigns, and report to senior leaders on KPIs.

Why work for Fairmont Pacific Rim?

• A modern oasis at the ocean\'s edge, Forbes Five-Star Fairmont Pacific Rim is the most remarkable address in the city with its breathtaking harbour views, luxurious accommodation, rave-worthy cuisine and warm hospitality.
• Be an ambassador for the brand, where your leadership, strong interpersonal skills and strategic vision will drive solid operating results, an engaged team and memorable guest experiences.
• Excellent training with the opportunity to build a successful career
• A competitive salary, starting at $68,000 per annum
• Complimentary meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within our region and across the world!

What you will be doing:

Reporting to the Director, Marketing & Communications, you will provide daily support and be a contributing member of an extraordinary Communications Team.

Responsibilities and essential job functions include but are not limited to the following:

• Produce effective print and digital marketing materials (ads, collateral, email newsletters, invitations, brochures, media kits and gifting, packaging, websites, social media, etc.)
• Assists the Marketing & Communications Manager in overseeing project management for campaigns, activations and events, tracking and reporting on KPI\xe2\x80\x99s
• Updates and maintains website content and functionality
• Review, edit, format, and prepare photos for digital upload in Photoshop
• Manages and leads largescale photography and videography shoots
• Assists in copywriting original content for promotional materials as needed
• Maintains quality standards across the production of all creative work
• Meet with internal stakeholders to understand scope and requirements of creative service requests, developing vision/conceptualization of new materials
• Conduct ongoing hotel wide brand audits to ensure consistency of all branded collateral pieces
• Manages vendors, serving as a liaison with print suppliers as needed
• Ability to take professional photos with a DSLR an asset
• Assist with other duties as required

Why work for Fairmont Pacific Rim?

• A modern oasis at the ocean\'s edge, Forbes Five-Star Fairmont Pacific Rim is the most remarkable address in the city with its breathtaking harbour views, luxurious accommodation, rave-worthy cuisine and warm hospitality.
• Be an ambassador for the brand, where your leadership, strong interpersonal skills and strategic vision will drive solid operating results, an engaged team and memorable guest experiences.
• Excellent training with the opportunity to build a successful career
• A competitive salary, starting at $68,000 per annum
• Complimentary meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within our region and across the world!

What you will be doing:

Reporting to the Director, Marketing & Communications, you will provide daily support and be a contributing member of an extraordinary Communications Team.

Responsibilities and essential job functions include but are not limited to the following:

• Produce effective print and digital marketing materials (ads, collateral, email newsletters, invitations, brochures, media kits and gifting, packaging, websites, social media, etc.)
• Assists the Marketing & Communications Manager in overseeing project management for campaigns, activations and events, tracking and reporting on KPI\xe2\x80\x99s
• Updates and maintains website content and functionality
• Review, edit, format, and prepare photos for digital upload in Photoshop
• Manages and leads largescale photography and videography shoots
• Assists in copywriting original content for promotional materials as needed
• Maintains quality standards across the production of all creative work
• Meet with internal stakeholders to understand scope and requirements of creative service requests, developing vision/conceptualization of new materials
• Conduct ongoing hotel wide brand audits to ensure consistency of all branded collateral pieces
• Manages vendors, serving as a liaison with print suppliers as needed
• Ability to take professional photos with a DSLR an asset
• Assist with other duties as required

Qualifications

Your experience and skills include:

• Experience (minimum 3-5 years preferred) in Graphic Design, Print Production, Designing for Web, and Packaging
• Proficiency in Adobe CS6 including, but not limited to, Photoshop, InDesign, Illustrator, with demonstrated graphic design and creative ability
• Excellent organization and time management skills, action-oriented and able to manage multiple projects under tight deadlines
• Self-motivated with a high level of initiative and a sense of urgency
• An eye for modern design with a good understanding of luxury products
• Ability to work in a fast-paced and ever-changing environment
• Thorough understanding of the printing process and stock choices to bring design to life
• Strong attention to detail
• Experience with copywriting is an asset

Additional Information

Your team and working environment:

Key Working Relationships: Director, Marketing & Communications, PR Manager, Marketing & Communications Manager, Marketing & Communications Coordinator, Social Media & Digital Content Coordinator, Regional Director Sales & Marketing, Regional Director, Digital Marketing, Regional Manager, Digital Marketing. This position will also work closely with Operations Leaders.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Fairmont