We are seeking a friendly and efficient Counter Assistant to join our team. In this role, you will be the face of our establishment, providing excellent customer service while efficiently handling food orders and transactions. The ideal candidate will have experience in food service, cashiering, and food safety practices, with a focus on delivering a positive experience to our guests. This position offers an opportunity to develop skills in food preparation, POS systems, and restaurant operations within a dynamic environment.
Duties
Take customer orders accurately and efficiently
Prepare and assemble food items according to established standards and sanitation guidelines
Handle cash transactions, process payments, and give correct change using POS systems
Upsell menu items to enhance customer experience and increase sales
Maintain cleanliness and sanitation of work areas in compliance with food safety regulations
Assist in food handling and preparation tasks as needed
Ensure timely service by managing time effectively during busy periods
Provide friendly customer service by answering questions and addressing concerns professionally
Follow all health, safety, and sanitation policies to ensure a safe environment for staff and customers
Skills
Experience in food preparation and food service operations
Proficiency with POS systems
Strong cash handling skills and basic math abilities for accurate transactions
Excellent customer service skills with a friendly demeanor
Knowledge of food safety standards and sanitation procedures
Ability to manage time effectively during peak hours for efficient service delivery
Previous restaurant or food industry experience is preferred but not required
Serving background is a plus
Ability to upsell menu items confidently to enhance guest satisfaction and sales performance
Job Types: Full-time, Part-time
Pay: From $16.50 per hour
Expected hours: 16.50 per week
Work Location: In person
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