Overview:
Reporting to the Cage Supervisor, the Count Room Clerk will ensure they promote the utmost integrity and respect to all management and staff. Responsible for the count of currency pulled from slot terminals, TITO redemption kiosks (TRK's), outlet floats, currency orders received and poker rakes. The position is also responsible for preparing bank deposits.
Responsibilities:
Ensure the guest is being provided with superior customer service
A passion for excellent service and the organization's vision
Encourage mutual accountability in service and inspiring others
Uphold a teamwork experience offering assistance where available or when requested
Ability to accept responsibility readily and grasp instructions
Adhere to all policies and procedures for effective and secure cash flow
Responsible for counting all currency and reconciling all associated paperwork
Identify and report counterfeit currency
Ensure all applicable paperwork related to the Count Room/Slot Cage are provided to the Cage Supervisor on a timely and efficient basis
Ensure proper and accurate bank deposits for the Finance Department, as well as, all other applicable outlets
Monitor and report security and safety concerns to ensure a safe environment for associates
Required to handle / verification of large amounts of currency
Problem solving skills when balancing
Be at team player
Support and communicate with all associates within the casino floor
Uphold a teamwork appearance helping where available or when requested
Physical motion of pulling slot terminal bill boxes from carts, repetitive motions, kneeling, standing/sitting for long periods of times
Computer data entry
Maintain proper maintenance of all related coin/currency handling equipment
Due care and attention to terminal bill boxes
Balancing and exporting of the daily currency count
Slot and outlet deposits
Balancing and reporting of the TRK kiosks
Maintain currency for the ATM's
Maintain an AGLC gaming workers license
To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
All other duties as assigned
Qualifications:
High School Diploma an asset
Must be able to register with AGLC
Entry level accounting an asset
Large cash handling or banking experience is required
Previous Casino Count Room experience an asset
Physical motion of pulling slot terminal bill boxes from carts, repetitive motions, kneeling, standing/sitting for long periods of times
The Count Room Clerk will be required to work in with a few other count room clerks. The schedule for this position is a compressed work week. It would require the candidate to start early mornings until late afternoons (5:30am to 3:30pm). The schedule varies and must be available weekends, and holidays
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