Job Description

A TELUS Sante, nous donnons a chacun les moyens de vivre plus sainement. Guides par notre vision, nous exploitons la puissance de notre technologie de pointe et misons sur l'unicite des personnes pour creer le futur de la sante. En tant que chef de file mondial des services de sante et de bien-etre - englobant la sante physique, mentale et financiere - TELUS Sante ameliore les resultats en matiere de sante pour les consommateurs, les patients, les professionnels de la sante, les employeurs et les employes.
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Counsellor II - TELUS Health
Thunder Bay, Ontario

Part-time (Flexible FTE possible) | Permanent Position
Join Our Team
Be part of our mission to transform how Canadians access mental health support--bringing innovation, compassion, and connection to every client interaction.
As a Counsellor II, you'll provide short- and longer-term counselling in Thunder Bay through programs such as our Employee Assistance Program (EAP) and Total Mental Health (TMH), supporting individuals and families in building resilience and enhancing their overall well-being.
What you'll do
As part of our Healthcare Excellence team, you'll help clients navigate life's challenges and strengthen their emotional well-being through compassionate, evidence-based, and personalized counselling.
You will:Deliver solution-focused, goal-oriented counselling, with opportunities for ongoing client engagement through programs like TMH and Benefits Extension, in person at our Arthur Street office. Support a diverse client population across a range of presenting issues such as stress, anxiety, relationships, workplace concerns, grief, and adjustment challenges. Maintain clear, accurate, and timely documentation using TELUS Health's digital tools and templates. Participate in team consultations, case discussions, and peer groups to enhance clinical practice and ensure high-quality care. Collaborate with colleagues across programs to ensure clients receive the right level and continuity of care.

What you bring
If you're a compassionate, client-focused clinician who thrives in a collaborative, fast-paced environment and wants to help the Thunder Bay community live healthier, more connected lives, we'd love to hear from you.
Qualifications:Master's degree in Social Work, Counselling Psychology, or a related field. Current registration in good standing with one of the following: + OCSWSSW (Registered Social Worker - RSW)
+ CRPO (Registered Psychotherapist - RP)
5+ years of post-graduate clinical experience in counselling, psychotherapy, or mental health care. Proficiency in solution-focused, brief, and longer-term therapeutic approaches. Experience working with substance use concerns or Indigenous populations considered an asset Empathetic, adaptable, and able to build trust quickly with diverse clients. Organized, self-directed, and comfortable managing caseloads and documentation using digital tools. Committed to ethical, evidence-informed practice and ongoing professional growth

Why join TELUS Health
When you join TELUS Health, you join a team that believes in taking care of the people who take care of others.
Here's what you can expect:Balance & Flexibility: Enjoy a regular schedule and a generous time-off policy, including dedicated days to support community volunteering and your well-being. Comprehensive Well-being Support: Annual stipends to support your mental health and wellness, including access to comprehensive psychological care. Professional Growth: Access to learning modules and courses, supervision, professional membership coverage, and dedicated days off to support your professional development. Technology that empowers you: Innovative tools and virtual care platforms designed to make client care seamless. Financial & Retirement Support: Retirement plan contributions and exclusive discounts on TELUS products and services. Purpose & Belonging: A team where your impact matters, your ideas are valued, and you feel connected to a supportive, inclusive community.

If you're a licensed mental health professional who values meaningful client work, teamwork, and flexibility, this is an opportunity to make a real impact within a purpose-driven organization that puts well-being first.
A propos de nous
Nous sommes une equipe axee sur les personnes, les clients et les objectifs, qui collabore, innove et cree des retombees positives au quotidien. Nous ameliorons des vies grace a nos solutions technologiques. Nous favorisons une culture d'innovation qui permet aux membres de l'equipe de resoudre des problemes complexes et de produire des resultats exceptionnels sur le plan humain dans un monde numerique.
A TELUS, nous sommes fiers de notre culture qui encourage la diversite. Nous croyons foncierement a l'importance d'adopter des pratiques equitables en matiere d'emploi. Ainsi, le dossier de tous les candidats qualifies est etudie. Pendant tout le processus de recrutement, nous tenons compte des besoins particuliers des candidats handicapes, au besoin.
Avertissement : Conformement a la Politique de securite des centres de donnees de TELUS Sante, tout membre de l'equipe susceptible de travailler dans un centre de donnees ou d'avoir acces a des renseignements detailles sur les technologies de service client peut faire l'objet d'une enquete de securite aupres du gouvernement du Canada.
La sante et la securite de notre equipe, de nos clients et des communautes que nous desservons sont primordiales pour TELUS. Par consequent, nous exigeons que toute personne qui se joint a nos Cliniques TELUS Sante soit completement vaccinee contre la COVID-19.
Remarque aux candidats du Quebec : si la connaissance de l'anglais est requise, c'est parce que le/la membre d'equipe qui occupera ce poste sera appele(e), sur une base reguliere, a interagir en anglais avec des parties externes ou internes ou encore a travailler dans un environnement informatique anglais dans le cadre de ses taches.
En deposant votre candidature pour ce role, vous comprenez et acceptez que vos informations seront partagees avec l'(les) equipe(s) d'acquisition de talents du groupe de societes TELUS et/ou tout gestionnaire implique dans le processus de selection.