Job Description

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Job Posting

Position:

Corporate Support Coordinator

Location:

Kitchener, Anselma House and Cambridge, Haven House

Start Date:

November 2025

Pay Rate:

Starting $50, 412 annual salary

Number of roles:

1 vacancy

Status:

Permanent Full-Time, Non-Union

Hours of Work:

36 hours per week

Reports to:

Manager of Corporate Support###

Agency Overview

Women's Crisis Services of Waterloo Region (WCSWR) empowers and supports women and children to move beyond violence by providing safe shelter, outreach services, prevention and education.We operate two shelters: Anselma House in Kitchener and Haven House in Cambridge. Our facilities operate on a 24/7 basis,

and we pride ourselves in being more than shelter

. We also offer a robust region-wide outreach support program which supports families who are experiencing or have experienced domestic violence. We believe that everyone deserves to live a life free from abuse.We foster equity, diversity, inclusion and accessibility to attract, retain, invest, and sustain a psychological safe working environment for all WCSWR stakeholder, with a focus on wellbeing, where people can thrive.WCSWR supports women, transgender and gender-diverse individuals.

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Position Overview

The Corporate Support Coordinator is responsible for providing confidential corporate support to enhance the organization's operations and effectiveness. This role will provide cross-functional administrative and coordination support across organizational operations, governance, events, and leadership initiatives. It is a non-bargaining position of confidence and trust, reporting directly to the Manager of Corporate Support.

Responsibilities Include:

Support the Manager of Corporate Support

with the day-to-day administrative and project coordination across the organization, collaborating with the Executive and Leadership Team, and working closely at times with Communications and Fund Development

Assist with coordination

related to facilities, technology systems, and data and evaluation processes, ensuring smooth communication and documentation

Provide administrative support to the Board of Directors

, including scheduling, meeting coordination, preparation of materials, and maintaining documentation and records.

Provide administrative support to the Executive Team and Leadership Team such as booking meetings and events, tracking programs and projects and general organizational support.

Serve as the initial point of contact and coordinator for third-party events

, and facility rental bookings. Assist with organizational and community event planning, including setup logistics and post-event follow-up.

Support and track team-led events and projects

, providing updates to the Manager of Corporate Support and other delegating leaders, as required. Foster cohesive working relationships across teams to achieve organizational objectives.

Track event-related expenses

and support reconciliation with approved budgets. Maintain communication and collaboration across departments as required. Participate in team, agency, and committee meetings as required. Complete other tasks as reasonably requested by the Manager of Corporate Support or Executive Team. Support the Fund Development Team with research, donor stewardship, and small grant applications.


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Skills, Experience, and Knowledge

Given this description we are anticipating the successful candidate would have the following:Two to three years of executive level administrative support experience, in a non-profit environment is preferable Demonstrated experience supporting Board of Directors or governance process is a strong asset Strong organizational, project, and time management skills; the ability to multi-task and meet deadlines with accuracy and attention to detail is required

Excellent interpersonal skills, demonstrating ability to establish and maintain effective working relationships both internally and externally with staff, management, volunteers, suppliers, community partners and external stakeholders Demonstrated ability to be adaptable, creative, and innovative in work
Ability to work independently with little supervision, be self-directed and take initiative. High level of professionalism with ability to effectively apply critical thinking and problem solving Solid and effective interpersonal and communication skills (including oral, written, and visual) required Proficient in computer skills, including Microsoft Office (Outlook, Word, Excel, SharePoint) and ability to learn new programs in a timely manner. Proficiency in the use of a computer; skilled in use of databases, internet, social media, e-mail fundamentals, and knowledge of current software programs Ability to work flexible hours as required
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Working Hours and Condition

s

Mostly working in office setting during normal working hours in a week. On-site provides accessibility to team members, leaders and ability to understand the working environment Travel is required between shelters in Waterloo Region

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General employment eligibility requirements

Vulnerable Sector Police Record Check

What makes WCSWR a great place to work?

A full team of staff that are passionate about the cause and about helping others (strong values alignment) A culture of encouragement and celebration Leaders that are committed to continuous improvement and listen to and act on feedback A supportive working environment committed to continuous learning and growth Internal programs committed to staff wellness, engagement and development

Please submit cover letter and resume to:

hr@wcswr.org

Joyce Birnstihl Human Resources Manager 700 Heritage Drive Kitchener, ON N2A3N9


Women's Crisis Services of Waterloo Region is an Equal Opportunity Employer; we welcome and encourage applications from racialized persons/visible minorities, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, to Joyce Birnstihl, Human Resources Manager, Operations.