Job Description

Job ID: 40723

Job Category: Information & Technology

Division & Section: Technology Services, Technology Services Delivery

Work Location: 55 John St, Toronto, M5V 3C6

Job Type & Duration: Full-time, Temporary Vacancy (18 and 24 months)

Hourly Rate and Wage Grade: $53.05 - $58.15

Shift Information: Monday to Friday, 35 hours per week

Affiliation: L79 Full-time

Qualified List: Candidate List will be established. For applicability and duration, see below.

Number of Positions Open: 2

Posting Period: 18-Sep-2023 to 02-Oct-2023

As a Corporate Application Technical Lead you will support City of Toronto OpenText Records Management Solutions and play a senior role in development, configuration, administration, monitoring, testing, and quality assurance at a high-pasted team working environment.

Major Responsibilities:

• Directs business and technical inter-divisional staff and professional services to deliver and sustain complex, critical enterprise business applications and information through the application life-cycle and reports progress to manager, stakeholders and team members and ensures successful delivery of solutions adhering to project management methodology
• Directs the day to day work output of staff and resources including the scheduling, assigning and reviewing of work tasks to ensure a continuing and consistent service by sustaining complex, critical enterprise business applications and information.
• Negotiates amongst divisional business and technical stakeholders with multiple points of view to drive consensus for corporate-wide solution designs.
• Brings together multiple stakeholders from across all divisions and provides expert advice within the context of corporate architectures, standards, policies, procedures and emerging technologies.
• Determines project requirements, analyzes and recommends feasible options, designs, builds and/or codes, acquires, tests, and implements enterprise information structures and applications, and sustains information technology solutions to meet critical City-wide and divisional business objectives and to provide scalable enterprise solutions.
• Applies technical expertise to recommend, develop and maintain corporate policies, procedures and standards that are consistent with legislation to ensure enterprise information and applications integrity.
• Applies technical expertise to ensure security, privacy and quality assurance requirements are implemented in a manner that delivers business requirements and is consistent with MFIPPA and legislation, thereby ensuring the integrity of complex enterprise information and applications.
• Applies project management expertise to lead and/or input to project management and procurement processes including the evaluation and recommendation of complex technical solutions and professional services.
• On a project basis, provides direction and assigns work to non I&T positions e.g. divisional unit staff (management & bargaining-unit).
• Applies technical expertise to develop and/or input to procurement and project management documentation. Examples include business cases, RFI/P/Qs, Sole Sources, statements of work, service level agreements, project charters, project plans, status reports, issue logs, change orders, resource plans, budgets, migration plans, contingency plans and risk assessments.
• Communicates effectively e.g. leading and facilitating meetings, preparing and delivering presentations and reports. Audiences include business/project managers, project team members and other orders of government and external parties.
• Develops and/or applies complex business and application models, information structures, data models, data schemas, technical program code, network and security interfaces, data and application design as governed by architectural frameworks, technology standards, information policies and legislative requirements.
• Applies a strong understanding of information and technology industry and City priorities over both the short and longer term to advise, develop and maintain City infrastructures, methodologies, tools and techniques; ensures conformance and adherence in daily practice among business and technical teams.
• Actively participates in corporate and cross-divisional initiatives to design, construct and implement business and application infrastructure solutions, such as; data warehousing, document management and electronic service delivery.
• Analyzes and recommends changes to current business practices, business and information processes, data flows, performance measures, information delivery and knowledge utilization toward a more efficiently managed and coherently integrated information environment for all divisions in the City.
• Generates the plan and directs the project team in the execution of software upgrade activities.
• Applies technical expertise to perform analysis, development and testing for new or enhancements to existing complex, critical enterprise business applications and information.
• Applies technical expertise to support the development and testing environments of complex computing solutions.

Key Qualifications:

Your application for the role of Corporate Application Technical Leader should describe your qualifications as they relate to:

• Post-secondary education in computer science or a related discipline, or the equivalent combination of education and experience.
• Considerable experience with OpenText Intelligent Capture (Captiva) and API development for scanned solutions.
• Considerable experience in developing and configuring Enterprise OpenText solutions using XML, OScript, Javascript, CSS, HTML, SQL, .Net Framework, C#.NET, ASP.NET to create WebReports, Workflows, Captiva Capture Flow, Crystal Reports and customized migrations and integrations.
• Considerable experience in OpenText Administration activities involving OpenText Intelligent Capture, OpenText Content Server, OpenText Directory Services, OpenText Archive Center etc.
• Experience in leading the design, architecture, development, and testing of Records Management solutions.

You must also have:

• Excellent problem solving and trouble shooting ability, communication skills, work under strict deadlines in a high-demanded team working environment and the ability to interact with all levels of staff necessary.
• Ability to be good team player and meet deadlines and stressful situations, involving OpenText Intelligent Capture and Content Server support and development deliverables.
• Proficiency with the following technologies: OpenText; Content Server, Archive Centre, Directory Service, InfoFusion Integration Centre, OpenText ObjectImporter, OpenText Transport Warehouse, Oracle, Workflows, Reporting using OpenText WebReports and SAP Crystal Report.
• Ability to use OpenText Integration Center.
• Knowledgeable in Information Management and Information Architecture for OpenText Projects.
• Knowledgeable of integrating OpenText and Mobile technologies.
• Understanding with OpenText Content Server, Search and Security Administration
• Capable in using Microsoft Project or similar tool for planning and analysis.
• Experience in a development role - coordinating with staff various activities to meet deliverables for customized OpenText solutions and configurations.
• OpenText certifications or the equivalent combination of education and experience, an asset.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City\'s Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City\'s commitment to .

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. . Learn more about the City\'s .

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