Job Description

Join Our Team as a Corporate Administrator-West Coast!

Do you have a passion for helping others and excel at communicating clearly and professionally?

We're looking for someone with exceptional verbal and written communication skills, a friendly and approachable tone, and the ability to convey information with clarity and confidence. If you have experience in customer service, office administration, and data management--along with strong communication and computer skills--we'd love to meet you!

We are looking for a

Corporate Administrator

to join our

National Customer Service Centre

team, located in Woodbridge, Ontario. In this role, you'll be the voice of Young Drivers of Canada, helping our students across Canada book their driving lessons and road tests while making sure they have a great experience from start to finish. Regularly assisting the BC Manager with file organization and document management.

What You'll Do:

As part of our supportive and collaborative team, your day-to-day will include:

Answering inbound calls to schedule in-vehicle driving lessons using our easy-to-learn business management system. Rescheduling or cancelling appointments when needed, while following our company's policies. Updating student information to make sure records stay accurate. Listening to concerns and helping solve problems -- and escalating issues when necessary. Handling questions from students via phone, text, and email. Booking road tests through a third-party website and clearly communicating the details to both students and instructors. Assisting students who are enrolled in programs with online learning components. Supporting your teammates -- we're all about working together!

What We're Looking For:

A people person with excellent communication skills (both verbal and written) Someone with customer service or office experience, with strong interpersonal skills with the ability to communicate effectively across diverse teams and customer bases A critical thinker and problem solver which are essential for operational and administrative decision-making A tech-savvy individual with strong computer skills, proficient in Microsoft Office Suite, particularly Microsoft Word and Excel Experience with data entry and data processing systems, understanding of Universal File Formats (JPG, PDF, DOCX) and basic file formatting Familiarity with business technology systems (CRM, cloud storage, email platforms) A team player with a positive attitude who's ready to grow with us!

Valued, but not mandatory:

Intermediate knowledge of licencing regulations and administrative processes in British Columbia (ICBC, GLP, DoC protocols)

Work Schedule:

Monday-Friday

Shift hours: 11:30 am - 8:00 pm

Saturday/Sunday

9:00 am - 5:30 pm

Candidates must be available to work all shifts.

Young Drivers offers:

Employee benefits (dental, vision, extended health care) after 3 months of employment. Paid time off (sick/personal days) after 3 months of employment A congenial and supportive work environment Support to ensure you can do your job effectively Opportunities for advancement (many of our managers started this way!)

Job Type: Full-time

Pay: $20.00 per hour

Additional pay:

Commission pay

Benefits:

Casual dress Dental care Extended health care On-site parking Paid time off Vision care

Flexible language requirement:

French not required

Schedule:

Day shift Evening shift Every Weekend Monday to Friday Morning shift

Experience:

Customer service: 3 years (required)
Work Location: In person

Job Type: Full-time

Pay: $20.00 per hour

Additional pay:

Commission pay
Benefits:

Casual dress Dental care Extended health care On-site parking Paid time off Vision care
Flexible language requirement:

French not required
Schedule:

Day shift Evening shift Every Weekend Monday to Friday Morning shift
Experience:

Customer service: 3 years (required)
Work Location: In person