Job Description

Job Title:

Coordinator, Travel Media

Department:

Travel Media

Position Status:

Full Time, Year Round



About Tourism Whistler



We are the official marketing and sales organization for the resort of Whistler, British Columbia - also known as the best place in the world, if you ask us - and we are proud to call this place home. As a not-for-profit, member-based organization, we are also the people behind the operations of the Whistler Conference Centre, Whistler Golf Club, Whistler Visitor Centre, and Whistler.com Central Reservations.



We love where we live and we bring that energy and passion to everything we do. We're a team of collaborative, mountain-loving individuals and we show up and achieve great things professionally and personally. Creating a positive and fulfilling experience for our team is high on our list of priorities. And we're proud to be a workplace that requires respect for our people, our partners, and our environment. Because the people make the place, and this place is pretty special.



What We Offer



We like to make work meaningful and to live life fully. Join the team at Tourism Whistler and be part of a fun, supportive organization that truly values work-life balance. We're looking for people who want to make the most of the unique Whistler lifestyle and share our values of passion, energy, achievement, and respect.

A few ways that we walk the talk:

Culture & Connection



Bi-monthly all staff events and departmental team building (the fun kind, we swear) Dogs in the office - because work is better with furry friends Fun, supportive, and collaborative team environment

Health & Wellness

Comprehensive health benefits for employees and their dependents, including an Employee Assistance Program and access to wellness tools like Headspace A wellness fund to support your health and recreation in Whistler. Think ski/snowboard or bike park pass, yoga or gym memberships, golf lessons, or other wellness offerings that support your well-being. An annual Health & Wellness calendar with wellness offerings to prioritize mental health and well-being

Flexibility

Nine-day fortnight schedule offering work-life balance and time to enjoy the beauty of Whistler! Whistler based with a hybrid approach: initial in-office training followed by a flexible combination of in office and remote work, based on priorities/media visit needs Paid vacation time (3 weeks as a starting point) to relax, unwind, and adventure

Starting Salary Range:

$50,000 - $54,000 annually. This is the starting base range for this role and may vary based on internal equity, and a candidate's job-related knowledge, skills, and experience. Over and above the base salary and the benefits highlighted above, this position is also eligible for an incentive bonus of up to 5% of the annual salary.



Position Summary



The Coordinator, Travel Media plays a key role in supporting Travel Media department's overall goal of generating positive, engaging editorial coverage for Whistler and its members. This position is responsible for managing the department's media database, maintaining the online media room, tracking and reporting media coverage, and distributing media communications. The role also helps facilitate visiting media experiences in-resort and provides administrative and logistical support to the Travel Media Managers.

Key Responsibilities



All team members act as Tourism Whistler ambassadors, living our purpose and vision with passion & energy, achievement and respect.

Media Tracking & Content Coordination:

Lead the tracking and reporting of earned media coverage, including updates to D365 and Coveragebook, and compile monthly reporting for internal and external stakeholders Maintain and update media, industry, and partner contact records in D365 and Campaign Monitor Respond to high volumes of media requests, including story ideas, fact-checking, images/B-roll, and background information Coordinate and distribute Travel Media's monthly e-newsletter The Vibe Research and draft story ideas, backgrounders, and personality profiles; ensure content is accurate and up to date Liaise with members and partners to collect story starters, seasonal news, and "What's New" updates

Digital Asset & Tools Management:

Maintain and enhance the online media room, updating content and images seasonally or as needed Maintain up to date Event Image page Oversee the Travefy itinerary library, ensuring descriptions, contacts, and imagery are current and relevant

Team & Administrative Support:

Provide administrative support to the Travel Media Managers Manage welcome packages and logistics for incoming media visits (e.g., lift tickets, gift cards, etc.) Manage inventory of media gifts, research new locally made products, and coordinate with other departments on orders and procurement Support with media visit itinerary coordination and as opportunity arises, lead and coordinate media visits Coordinate and distribute correspondence related to the Media Visit Program Lead planning and execution of the bi-annual Whistler Travel Media Committee (WTMC) meetings

Knowledge, Skills & Abilities



Passion and knowledge of Whistler, mountain culture, and the tourism industry Minimum 2 years' experience in marketing, communications, PR, or related fields Excellent written and verbal communication skills, with a sharp eye for detail Highly organized, self-motivated, and able to thrive in a fast-paced, multi-tasking environment Ability to work independently and exercise maturity, good judgment and discretion Strategic thinker with creative problem-solving abilities Collaborative team player with experience working across departments Post-secondary education in marketing, communications, journalism or related fields is an asset

Bonus points if you have:

Proficiency with Microsoft Office Experience with D365, Coveragebook, Travefy, Canva, ChatGPT is an asset Knowledge/experience working with content creators and related social media tools Knowledge/experience working with measurement and tracking tools for social media initiatives

Posting Closing Date:

Sunday, July 13, 2025. Closing date is subject to change based on applicant volume.