Job Description

Position Type:
Regular Full Time (RFT)
Closing Date:
January 13, 2026
Salary/Wage Range:
$83,718.00 - $104,649.00
Working for the City of Burlington
A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.
We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.
Hours of Work
35 hours per week

Department
Legislative Services
Location
This position is eligible for a hybrid work model. When attending an event or meeting in person, your primary office location will be based out of City Hall, 426 Brant Street, Burlington Ontario. Work location is subject to change at the discretion of the City due to operational demands. Effective 2026 this role will be required to be on site 50% of the time each month.
Position Overview
This position will play an integral role in moving the City's Information Governance Program forward. With a focus on innovation, efficiency and corporate collaboration, the incumbent will assist in the development and creation of a corporate wide records management program and manage it accordingly. Under the direction of the Manager of Information Governance, the incumbent will assist in information governance policy review and development. This position will assist in the development of policy evaluation criteria, monitor policy implementation, and recommend adjustments based on evaluation findings. This position is second point of contact for records management inquiries and will serve as a back-up for facilitating record searches or assist with more complex searches. This position will also assist the unit with Freedom of Information Requests as required by the manager.
Responsibilities
This position will be responsible for:Managing the corporations' records an information in accordance with established by-laws and policies, ensuring city-wide compliance with maintenance, storage and destruction of hard copy and digital records. Educating departments on best practices, identify areas of non-compliance and potential risk, assist the department to improve compliance and recommend changes to internal practices as required. This position will also conduct record searches and facilitate implementation of records management practices. Assisting in the development of the corporate-wide information governance policies. Policy development will include drafting policy review and revising based on feedback from the manager, establishing evaluation criteria for policy evaluation and monitoring, proposing policy amendments to the manager based on trends or how policy is being executed in practice. Assisting with Freedom of Information (FOI) requests as needed, providing both administrative support and direct assistance. This includes drafting correspondence, sending search memos, indexing, organizing files, and following up with staff. Additionally, support the FOI Coordinator with active requests and help manage FOI request files during periods of high demand. Assisting in creation of training material for Information Governance based on training plans provided by the manager. Also assisting in the development and monitoring of KPIs.

Requirements
You have a university degree in Public Administration, Political Science, Library Sciences or closely related field. You have a post graduate certificate in records and information management, access to information and protection of privacy. Completion Public Policy certificate is considered a strong asset. CRA, CIPP-C, CIAPP-C also considered a strong asset. You also have a minimum of three (3) years of job related.
This role requires strong attention to detail and organizational skills to ensure accurate record management and compliance with established policies. Excellent communication and interpersonal skills are essential for educating departments, assisting with Freedom of Information requests, and collaborating on policy development. The ability to analyze processes, identify areas for improvement, and adapt to evolving information governance practices is also key to success in this position.
Accommodations
In accordance with the Accessibility for Ontarians with Disabilities Act, the City of Burlington accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at 905-335-7602 or email us at: hr@burlington.ca if you require accommodation to ensure your equal participation in the recruitment and selection process.
Note to Applicants:
We thank all those who apply for positions, but only those applicants who are invited for an interview will be contacted.