Job Description

Employment Status: Summer Student (Full-Time)





? Pension


? Weekdays ? Afternoons ? Assigned Shift

Coordinator, Inclusion Support - Camp Programs

Competition Number:

21042

Primary Work Location:

Albert McCormick Community Centre (AMCC), RIM Park, Waterloo Memorial Recreation Centre (WMRC)

Posting Status:

Internal / External Job Posting

Hourly Range:

$25.42/hr (Band M)

Number of Positions:

1

Employment Group:

Non-Union

Job Status:

Temporary, Full Time (Summer 2026)

Posting Release Date:

December 16, 2025

Hours of Work:

Up to 40 hours / week

Posting Closing Date:

January 18, 2026

Why work with us:

The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.



Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.



For more information about the City of Waterloo's

Strategic Plan, Vision, Values and Guiding Principles,

please click here:

City of Waterloo 2023-2026 Strategic Plan

.

What we offer:

Supportive and caring organization that promotes respect, inclusivity, sustainability, health, safety and wellness. Dedication to the organization's commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey. A commitment to environmental sustainability as demonstrated in many plans and policies - For example we're working towards reducing our corporate greenhouse gas emissions to net-zero by 2050, with real progress underway. Certification as a Living Wage Champion. Defined Benefit Pension Plan (OMERS) eligibility for all employees. Easy and sustainable commuting options through the TravelWise program, which offers public transit discounts and a dedicated carpool network for employees. Substantial internal and external training and development opportunities. Enjoyable employee-wide events, activities, site visits, BBQs to connect with coworkers. Complimentary FitPass for access to leisure, swim, and fitness drop-in programs for employees and family members. ...And so much more!

What you will do:

The City of Waterloo is committed to offering programs to persons of all ages and abilities. Through collaboration with the City of Kitchener, Inclusion Services works with individuals to find the best accommodation to encourage their full participation in our various programs and services. This position will focus on supporting inclusion support workers to provide 1:1 support to children and youth and supporting program staff to create accessible and inclusive programming for all participants. Successful candidates will work in noisy and busy camp environments in indoor facilities, aquatic pools and outdoor spaces.



Mandatory training will take place in April and June.



Camp programs begin June 29, 2026 and run up to August 28, 2026. The Inclusion Coordinator will receive one week of time off during the middle of the summer. Successful candidates will be informed of their week off by the end of February.



Reporting to the Manager, Community Programming in the Community Programming and Outreach Services Division, your primary responsibilities will include, but are not limited to, the following:


Assists with the effective delivery of Inclusion Services for individuals who require inclusion support by providing one-to-one support, program adaptations, strategies, and other means of assistance to participate in camp programming. In consultation with Inclusion Services Coordinator, develop, prepare, and deliver training to Inclusion Support Workers Direct, coach and evaluate a team of Inclusion Support Workers, acting as an additional resource for staff. Ensures accurate and timely completion of administrative tasks such as maintaining records, time entry, transition plans, care logs, reports and placement of Inclusion Support Workers. Develop creative and engaging program plans for inclusive camp programs. Provide recommendations and adaptations to program staff and volunteers related to inclusive practices and strategies to allow for successful participation for all participants. Ensures adherence to medication procedures including cueing and documentation. Support program participants with personal care, hygiene and feeding as required while upholding the dignity and autonomy of participants. Perform lifts and transfers of participants as required utilizing appropriate lifting techniques and procedures. Attend ongoing training, meetings and educational opportunities as required. Collaborate with staff and volunteers to deliver inclusive programs. Ensures the safety and emotional, physical, social and mental well-being of participants. Appropriately communicates and documents concerns while upholding confidentiality in a timely manner. Communicates participant successes, behavioural changes and concerns to family/care providers. Reports safety and well-being concerns regarding participant and/or employee health to Inclusion Services Coordinator. Respond to and assist program staff and Inclusion Support Workers with crisis support and/or behavioural interventions during the delivery of leisure and recreation programs. Willingness to wear provided Personal Protective Equipment (i.e. disposable gloves, protective arm guards). Performs first aid, CPR and emergency safety protocols as required. Demonstrate a strong customer service orientation, responding promptly to participant and family inquiries, when possible, refers further issues and concerns to appropriate supervisory staff. Ensures programs and program spaces are accessible and barrier free for participants. Adhering to health and safety guidelines (i.e. Occupational Health and Safety, Duty to Report, Accessibility Legislation, Public Health Regulations and City of Waterloo Policies and Procedures). Work collaboratively with program and customer service teams to ensure seamless delivery of service. Ensure work is performed in a safe manner according to health and safety guidelines and procedures. Evening and weekend hours are occasionally required. Other duties as assigned.

What you will bring:

Must have a high school diploma and a minimum of 1 year of post-secondary education in a related field. Equivalent combinations of education and experience may be considered. A minimum of 2 years experience including: working with children and youth with a disability, working with children in a recreational camp environment, ideally within a municipal setting and experience training, mentoring and directing staff and volunteers to perform as a high functioning team. Experience with program development, implementation and evaluation is considered an asset. Clear and effective professional communication (written and oral), organizational and interpersonal skills. Demonstrated general knowledge of disabilities, program adaptations, crisis prevention strategies, and the ability to respond to behavioural concerns utilizing de-escalation techniques. Demonstrated experience and certification in behaviour intervention and modification systems (NVCI, BMS, ABA, etc.) is an asset. Certification in behaviour intervention and modification systems (Non-Violent Crisis Intervention) to be provided post hire. Previous experience in program development and coordination. Ability to lift 35 pounds unassisted. Capable of performing the physical demands of the position, including standing for long periods of time, running, walking, bending, and kneeling on a regular basis. Comfortable providing in water support in an aquatic environment is an asset. Demonstrated enthusiasm for providing a compassionate participant-centered approach. A patient and resilient approach to take each day as a new opportunity. A positive and adaptable mindset is required. Strong time management and organization skills with the ability to effectively manage competing demands and conflicting priorities and issues. Possess critical thinking skills, sound decision making and a collaborative approach. Demonstrated ability to confidently and effectively respond to emergency situations. A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment. Strong commitment to delivering quality customer service. Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion. Ability and willingness to travel between worksites, as necessary, utilizing reliable, safe and efficient methods of transportation is required to perform the job.

What we will require:

A Police Vulnerable Sector Check satisfactory to the City. Current Standard First Aid, CPR Level-C and AED certifications. High Five Principles of Healthy Childhood Development Certification. A valid MTO class "G" or "G2" driver's license in good standing and with daily access to reliable transportation for business use purposes is required to perform the job. Proof of your current and valid certificate(s), licenses and/or educational qualification, if applicable.

Be You @ Waterloo (Our Commitment to Diversity, Equity, Inclusion and Belonging):

The City of Waterloo acknowledges that our work takes place on the traditional territory of the Chonnonton, Anishinaabeg and Haudenosaunee peoples, and is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. The City is dedicated to advancing the organization's commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion and to reducing barriers to employment opportunities. Applications from members of historically underrepresented groups, including Black, Indigenous, racialized communities, women, persons with disabilities and members of 2SLGBTQIA+ are encouraged for positions at all levels within the organization. Candidates from historically underrepresented groups are encouraged to self-identify in their application.



Accommodations are available throughout all stages of the recruitment process in accordance with the Human Rights Code and other applicable legislation. We encourage applicants to access support(s) that may be needed. To request accommodation during the application process, please email recruitment@waterloo.ca, quoting the position and competition number. Applicants advancing to the next stages of the recruitment process will be provided with additional opportunities to make their needs known.


As part of the recruitment process, personal information, including demographic information, is collected under the authority of the Municipal Act, 2001, S.O. 2001, c.25, Sec. 28(2) and will be used to assist the City in developing strategies which support our commitment to attracting and recruiting a diverse workforce, reflecting the community we serve. We are committed to maintaining the confidentiality of the information gathered in this questionnaire. However, it may be used to inform hiring decisions in alignment with the City's Recruitment Policy or disclosed as required by law. If you have any questions regarding this collection, please contact the Manager, Employee Relations, City of Waterloo, 265 Lexington Court, Waterloo, ON, N2J 4A8 (519) 886-2310.

Our use of AI during recruitment

Our applicant tracking system includes artificial intelligence (AI) features, such as tools that highlight relevant work history or suggest potential job matches. These features are built into the system and may be visible to staff. AI does not make any screening or hiring decisions, and all decisions about interviews and hiring are made by City staff in accordance with applicable City policies and procedures.