Job Description

Description

Canada Games Park is proudly managed by ASM Global, the world's largest and most trusted venue management and services company operating the most prestigious entertainment, sports, and exhibition venues spanning five continents, with a portfolio of more than 300 stadiums, arenas, convention centres, entertainment districts, theatres, amphitheaters, and equestrian and recreational centres. ASM Global has an immediate opening at Canada Games Park for a Facility Scheduling and Administrative Coordinator. Reporting to the Facility Operations Manager, this position oversees all daily sign-in and administrative duties consistent with ASM Global at Canada Games Park regulations.

Summary

The Facility Scheduling and Administrative Coordinator is responsible for providing a safe and friendly experience for all guests. This role will occupy the front desk, responding to incoming calls, greeting guests, and answering inquiries.

Essential Duties and Responsibilities

Operate front desk in a courteous, professional manner, Ability to administer building booking software and other systems related to operations, Knowledge of customer service processes and how they impact business operations, Respond to all incoming phone calls and emails, Maintain office inventories, Handle various administrative tasks, highly organized, Supports employee scheduling and payroll administration duties, Utilize established metrics and tracking tools to monitor CGP program engagement, program budgets and quality of programs and reports on effectiveness and program usage. Establish and maintain effective working relationships with all internal and external stakeholders. In conjunction with other departments, ensures all event requirements have been implemented according to quality standards. Attends appropriate planning, organization and other event and facility meetings in support of facility operations. Maintaining close contact with clients and facility staff to ensure successful events, resolving any issues Knowledge of sporting event venues considered an asset, Other duties as assigned

Education, Skills and Abilities

Secondary school graduate, Previous clerical, administrative experience considered an asset, Highly organized with the ability to multitask, Professional presentation, appearance and work ethic Adaptability, able to adapt to changes in the workplace, Ability to work independently and with a team. Ability to work as part of a shift rotation including days, afternoons, evenings, holidays and weekends.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Confidential Information

Due to the sensitive and competitive nature of the entertainment industry it is necessary to ensure that correct information is released to the public and that sensitive information is not discussed. Please refer to the Confidential Information Policy in the Welcome to the Team Handbook.

Additional Information

All successful candidates may be required to successfully complete a background check, which may include criminal, credit, credential and reference check.

ASM Global at Canada Games Park and the Walker Sports and Abilities Centre is an Equal Opportunity employer, and encourages women, minorities, individuals with disabilities, and other protected groups to apply. ASM Global at Canada Games Park and the Walker Sports and Abilities Centre acknowledges any accommodations required by qualified applicants until the point of undue hardship.

Job Types: Full-time, Permanent

Pay: $45,000.00-$48,000.00 per year

Benefits:

Dental care Employee assistance program Extended health care On-site parking Paid time off RRSP match Vision care
Work Location: In person