Job Description

Position Overview


The Dietary Aide / Cook is responsible for assisting in the preparation, cooking, and serving of nutritious meals and snacks to residents in accordance with their dietary needs, preferences, and physician-ordered therapeutic diets. This position ensures meals are prepared and served safely, efficiently, and in compliance with the Long-Term Care Homes Act, 2007, Ministry of Long-Term Care standards, and Public Health regulations. The role combines both cooking and dietary aide responsibilities to support the overall functioning of the dietary department.


Key Responsibilities


Food Preparation & Meal Service

Prepare and cook meals according to standardized recipes, menus, and resident dietary requirements. Ensure therapeutic diets, texture modifications, and allergies are accurately followed. Assist in portioning, plating, and serving meals in the dining areas. Maintain food quality, presentation, and temperature standards during meal service. Provide respectful and courteous service to residents, supporting a positive dining experience.

Sanitation & Safety

Follow safe food handling and infection prevention protocols at all times. Clean and sanitize kitchen equipment, utensils, work areas, and storage areas. Label, store, and rotate food supplies properly to maintain freshness and safety. Adhere to WHMIS, Public Health, and Fire Safety standards.


Teamwork & Collaboration

Work collaboratively with the Nutritional Manager, Registered Dietitian, and dietary team. Assist with stocking, inventory management, and receiving food and supply deliveries. Report equipment issues, safety hazards, or supply shortages promptly. Support co-workers by performing dietary aide duties when not assigned as cook.

Documentation & Compliance

Maintain accurate records of food temperatures, cleaning schedules, and inventory logs. Follow all LTC home policies, Ministry regulations, and Public Health standards. Participate in audits, inspections, and quality improvement initiatives related to dietary services.

Qualifications


Education & Certification

Secondary school diploma or equivalent is considered an asset. Food Handler's Certificate required. Completion of a Cook or Culinary Arts program, or Red Seal Cook Certification, an asset. Additional training in therapeutic nutrition or long-term care dietary services considered an asset.

Experience

Previous experience in food preparation, cooking, or food service in a healthcare, long-term care, or institutional setting preferred. Knowledge of therapeutic diets, menu planning, and food textures is an asset.

Skills & Competencies

Ability to safely and efficiently prepare meals for large groups. Knowledge of safe food handling, sanitation, and infection prevention practices. Strong organizational and time-management skills. Ability to work collaboratively in a team-oriented environment. Compassionate and resident-centered approach to service. Physical ability to stand for long periods, lift up to 25kg, and work in a fast-paced environment.


Working Conditions

Full-time, onsite position in a long-term care home. Frequent interaction with residents, families, staff, and external inspectors/regulators. Extended periods of time listening attentively. Exposure to heat and cold temperatures Frequent interruptions in the work environment. Flexibility in work hours required including evenings, weekends and on-call. Frequent visits to patient areas may require use of personal protective equipment to prevent exposure to infectious disease. Portering, moving wheelchairs. Admission support and planning for new Residents and Families.


Competencies


Communication Skills

Communicate effectively with residents, families, and healthcare teams, ensuring clarity and compassion. Listen actively to residents' needs, concerns, and preferences, offering emotional support and reassurance. Maintain accurate and timely documentation of care provided, including any changes in the resident's condition.

Safety and Infection Control

Follow established protocols for infection prevention and control, including hand hygiene and proper use of personal protective equipment (PPE). Ensure the resident's living environment is safe, clean, and free of hazards to prevent falls or accidents. Respond appropriately to emergencies and accidents.

Resident-Centered Care

Respect and support residents preferences, values, and cultural beliefs in the care plan. Advocate for the needs of the resident, ensuring their rights and wishes are respected in all interactions. Tailor care to meet resident needs, maintaining flexibility and adaptability in caregiving.

Teamwork and Collaboration

Work collaboratively with healthcare professionals, family members, and other support workers to deliver holistic care. Participate in team meetings and care plan discussions to ensure coordinated and comprehensive care. Share knowledge and insights with colleagues to improve the overall care environment.

Time Management and Organizational Skills

Prioritize tasks and manage time effectively to provide care in a timely manner. Maintain an organized system for tracking resident care/or duties. Adapt to changes in schedule or care needs, managing multiple tasks without compromising quality of care.

Cultural Sensitivity and Inclusivity

Show respect for diverse cultural, religious, and personal beliefs and values. Provide care that is sensitive to the needs of the resident from various backgrounds. Maintain a non-judgmental and inclusive attitude, ensuring all residents and colleagues feel valued and respected.

Professionalism and Ethical Conduct

Maintain confidentiality and adhere to privacy laws and ethical guidelines. Demonstrate a high standard of professionalism in appearance, behavior, and communication. * Exhibit empathy, patience, and respect in all interactions with residents, families, and colleagues.