Job Description

Reporting to the Director, Training and Work Methods, the Contract, Training Administrator provides administrative support in the day-to-day operations in the Training and Work Methods department.





The incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.

KEY RESPONSIBILITIES:

Provides day-to-day administrative support, including: scheduling training sessions, meetings and appointments, meeting preparation, and manage/support all department invoicing and expense claims. Co-ordination of all aspects of training programs including content revision, tracking and reporting, as well as liaising with external and internal vendors/instructors to support execution of training program requirements. Supporting of Management, Control and Reporting System (MCRS), forecasting and planning, e.g. scorecard setup, forecasting of training Supports governance of various programs impacting the organization. Prepares professionally formatted reports, presentations and documents to support training programs. Assists in the preparation for internal and external audits. Maintains and manages departmental record-keeping system based on recognized records management practices. Collects data and reports on departmental Key Performance Indicators (KPI's) on a weekly, monthly, quarterly and annual basis. Receives incoming inquiries and correspondence; direct or manage information appropriately. Provides support to other functions in Training and Work Methods as required.

REQUIREMENTS:

Bachelor's degree in Business Administration, Human Resources, or related field from an accredited school. Zero (0) to Three (3) years of administrative/support experience; in a training environment preferred. Highly skilled in Microsoft Office (Excel, Word, Power Point, Outlook etc); demonstrated abilities with various computer systems and applications, work management and general office automation tools; experience using a learning management system (LMS). Able to work in a fast-paced environment and multi task, supporting multiple leaders/groups. Well-developed written and verbal communications skills. Strong organizational skills, ability to prioritize effectively and meet deadlines; time management, and office management skills. Demonstrated knowledge and skills in the area of "systems thinking" - for reporting and data entry. Able to build strong relationships across the organization. Demonstrates a collaborative approach and works to support the development of culture and people across the organization. Able to manage and reset priorities in a rapidly changing environment; champions change, productivity and innovation. Strong attention to detail, quality and deadline focused; drives results and accountability. Models customer focused behaviour in all actions and decisions, particularly when interacting directly with internal clients. Demonstrates a commitment to the environment, health and safety.
This position is based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are expected to live in Ontario and within reasonable commuting distance of the office.





Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you're having difficulty using our online application system and require accommodation, please email hr_talent@torontohydro.com or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.

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Administrative Assistant, Data Entry, Office Manager, Records Management, Claims, Administrative, Records, Insurance