Job Description

Marketing Statement

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Join a company that has been a part of moving Metro Vancouver for over 35 years.



British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates the Expo and Millennium SkyTrain Lines from our central facilities in south Burnaby. Our services connect downtown Vancouver to the cities of Burnaby, New Westminster, Coquitlam, Port Moody and Surrey. With the future expansion of both the Expo and Millennium Lines gathering pace, infrastructure renewal and new asset acquisition projects underway, this is an exciting time to join our team of over 1,200 dedicated employees, working on one of the longest fully-automated rapid transit systems in the world.



Our work encompasses roles such as administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.



When you work for SkyTrain, not only will you help move Metro Vancouver, you will also have access to comprehensive benefits including paid vacation, medical benefits, transit passes, training and more. We are a proud equal opportunity employer, committed to a diverse and inclusive workforce.



Come explore what makes us one of BC's Top Employers!

Responsibilities

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Implements policies and procedures for contracted rail services, and interfaces with business partners and suppliers to ensure all parties' obligations and responsibilities are carried out according to the terms and conditions specified.



KEY ACCOUNTABILITIES



Makes recommendations on policies and procedures regarding contracted rail services. Analyses contracts for conditions that may be subject to interpretation and oversees assigned projects, setting direction and establishing protocols.



Provides expertise to others in the company on the contract agreements, interpretations and impacts to the organization and in defining operations and maintenance requirements on future major rail contracts.



Maintains oversight mechanisms to ensure contractors are meeting the terms and conditions of their agreements. Mechanisms include, but are not limited to, project reporting, audit process and follow-up, incident management, safety and security, payment process and management, operating licenses.



Reviews various plans provided by the contractor and makes recommendations for actions or changes including service commencement, start-up, annual operations, maintenance, and communications.



Coordinates service requests for assigned special events and follows through on action items.



Analyses and provides input on operational and capital plans, budgets and forecast.

Qualifications

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EDUCATION AND EXPERIENCE



The competencies for this position would typically be acquired through a bachelor's degree in a related field or discipline and at least 5 years experience in a similar managerial or professional position executing contractual terms. A Project Management Professional (PMP) designation would be considered an asset.



OTHER REQUIREMENTS



Advanced knowledge of the principles, theories, concepts and practices of a rail operations environment



Strong analytical and problem solving skills



Strong written and verbal communications skills



Solid interpersonal and relationship management skills, including negotiation skills as they pertain to contracts, multi-party agreements and conflict resolution



Sound computer skills with working knowledge of electronic filing systems and document control.

Other Information

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Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

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37.5 hours per week.

Work Designation

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Resident



This position works predominately on-site

Rate of Pay

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The salary for this position ranges from $82,400 - $123,600 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.



We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.

How to Apply

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Please click the 'Apply' button at the top right corner or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.



INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.



Posting Date: September 5, 2025

Closing Date: Open until filled



Please note that only those short listed will be contacted.



Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

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SkyTrain is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to to equity, diversity and inclusion.



Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.