Job Description

Position: Consultant, Learning & Organizational Development

File #: 2023-34248

Department: Learning & Organizational Development

Role level: Professional Group (PG10) $38.67 - $48.32

Status: Permanent Full Time

Site: Mississauga Hospital (Hybrid)

Posted: August 14, 2023

Internal Deadline: August 21, 2023

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, along with several satellite locations, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

To learn more about Trillium Health Partners, please visit www.trilliumhealthpartners.ca

If you are passionate about your career, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team!

As a Learning & Organizational Development Consultant, you will be a strategic and collaborative partner in cultivating and sustaining a culture of continuous learning. You will work closely with our staff, leaders, and the rest of the People Team to lead professional development through the needs analysis, project planning, co-design, implementation and evaluation of a wide variety of learning and development initiatives. You will be responsible for partnering with internal clients to diagnose issues and determine solutions including assessing organizational development needs leveraging a systems thinking and change management approach, recommending appropriate solutions through a equity lens by engaging impacted groups, co-designing through diverse working groups, implementing, and evaluating appropriate interventions. This is end to end Learning and Development project management planning.

Here\xe2\x80\x99s what you will get to do:

• As a Project Manager, strategically partner with key stakeholders to conduct a needs analysis, project plan, build and deliver engagement activities, learning and organizational projects and programs for the organization that supports corporate strategic initiatives
• Utilize your expertise in instructional design and adult learning principles to co-design, deliver, manage and evaluate learning and development programs using a variety of adult learning methods that appeal to inclusive learning styles using traditional and non-traditional platform tools
• Preparation, set up, facilitation and take down of training sessions for various groups at various onsite and virtual locations (when applicable)
• Online \xe2\x80\x9cjust in time\xe2\x80\x9d learning curriculum development
• Keep abreast of current organizational development trends and developments in learning and instructional methodologies that can be applied to any program
• As a thought partner, gather data and insights from both external and internal resources to inform a variety of solutions with risks and benefits to support senior leadership with decision making and business transformation
• Other duties as required

Projects You May Participate in or Manage:

• New Leadership Onboarding and Skills Development in various formats
• Performance Management, Succession Planning, and Executive Coaching Discussions
• Mentorship / Sponsorship / Co-Op Programs
• Diversity, Equity, and Inclusion Training
• Employee Engagement Survey roll out, analysis, and report out
• Employee learning events throughout the year
• Online \xe2\x80\x9cjust in time\xe2\x80\x9d, virtual or in-person learning event development

Here\xe2\x80\x99s what you need to have:

• Post-secondary education in either Human Resources, Organizational Development, Communications, Project Management, Change Management, Adult Education or a related field OR comparable working experience
• Approximately 5 years of relevant work experience with a key focus on project management and program design
• Experience developing inclusive instructional and educational programming using a needs assessment, change management, systems thinking and adult learning principles
• Relationship building skills with experience in partnering, influencing, coaching and creating credibility with leaders and the people team in remote or disparate work environments
• Project management skills that embed change management principles with demonstrated ability to act as a catalyst for change within and across the business;
• Strong diagnostic skills and proven ability to evaluate options/alternatives and develop recommendations for complex and multi-dimensional problems/issues;
• Able to maintain confidentiality concerning sensitive issues in a professional manner
• Superior written communication skills for memo and briefing note development, oral skills for facilitating discussions, and design skills in Power Point to create visuals that convey many messages

Here\xe2\x80\x99s what will help make you successful in this role:

• Ability to handle requests in a professional, diplomatic and tactful manner
• Strong interpersonal, listening and communication skills to be able to communicate with and influence individuals on all levels of in a highly matrixed organization including senior leadership
• Strong relationship building and networking skills that will foster team work and collaboration across cross-functional teams that work remotely or onsite
• Strong conceptual skills; systems thinking and ability to deal with ambiguity;
• Excellent written/verbal communication, presentation and facilitation skills
• Strong research and analytical skills
• Superior computer skills including proficiency of MS Office applications
• Certified in either Human Resources Professional/Leader (CHRP or CHRL), Executive Coaching (Gallup Strengths), Project Management, Change Management or working towards certification preferred
• Strong project management, event planning and event management
• French language is an asset

Here\xe2\x80\x99s what we will do for you:

We know that when you\xe2\x80\x99re looking at an organization, you are interviewing us for a good fit just as much as we are interviewing you for a good fit. At Trillium Health Partners, you will have the benefit of working for a public-sector employer.

Working for a hospital network comes with its perks. We have competitive salary, one of the best pension programs in Ontario and you will start at 3 weeks of vacation. On top of that, you will have access to a great culture that supports open communication, frequent town halls, recognition, dedicated time for professional development and the ability to grown within the organization. Oh yeah \xe2\x80\x93 and a leadership team that genuinely cares about the well-being and development of their employees.

About the team you will be joining:

The Learning & Organizational Development team is an extremely high performing team that is taking training at Trillium Health Partners to a new level. This team likes to collaborate and works well together. They will challenge each other to be better and to do better. They value partnership and will step up and support each other without question when someone needs help. This team truly believes in being Better Together. We value lived experience on our team and believe it makes us stronger.

Work setup:

We offer employees, in roles that are conducive to remote work, the flexibility and the right mix of remote and in-office work (approximately 80/20). Acknowledging that the primary works space will be remote work from home, but there will be times when onsite presence is appropriate just as there will be times when onsite presence may not be possible.

The expectation is that remote work locations, as part of the Flex First program, will be in the employee\xe2\x80\x99s place of residence, and adhere to all THP policies and procedures, with special consideration towards privacy. Since employees should be available to return to the workplace with 24 hours\xe2\x80\x99 notice, remote work outside of the province or country is not permitted.

Internal employees who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

We are an Equal Opportunity Employer. In accordance with the and the Ontario Human Rights Code. Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Effective September 7, 2021 all staff, professional staff, volunteers and learners at THP will be required to provide proof of full vaccination with a COVID-19 vaccine, with the exception of those who have an approved medical exemption or accommodation.

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.

Trillium Health Partners