Job Description

Requisition ID: 19170

Department: Legal Services

Service: Employment & Labour Law Branch

Branch: Labour Relations Unit

Employment Type: 1 Permanent Full Time Position and 1 Temporar y Full Time Position (Up to 2 years)

Work Hours: 35 hours per week

Affiliation: MPE

Salary Information: $81,359.46 - $102,891.88 annually (2025 rates of pay)

Location: City Hall,110 Laurier Avenue West

City: Ottawa, ON

Job Category: Legal Services

Application Close: 25/09/2025

JOB SUMMARY

Serving in a consultative and advisory capacity, you are responsible for providing leadership, expert advice and guidance to city management and staff on labour relations matters, consistent with city objectives, past/current practices, current policies, relevant collective agreements and case law. You provide support through the complaint/grievance/arbitration processes, facilitate training seminars and presentations to develop labour relations knowledge and enhance competency of city staff in managing labour relations issues, and contribute to the collective bargaining processes.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Industrial Relations, Law, Business or Public Administration, Commerce or other related field
Minimum of 5 years of related experience in the Human Resources field, with specific experience managing labour relations issues and interpreting/administering collective agreements, preferably in a municipal setting

CERTIFICATIONS AND LICENCES

Certified Human Resources Leader (CHRL) designation is desirable

KNOWLEDGE

General knowledge of organizational structures of the City of Ottawa, municipal operations and departmental business requirements Knowledge of the function, objectives, principles and practices of public personnel and labour relations management and administration within unionized work environments Knowledge of standard and generally accepted human resource policies and procedures dealing with labour relations, recruitment/staffing/compensation and salary administration Knowledge of standard employment contract language, and generally accepted contract interpretation and application Knowledge of relevant labour and employment-related legislation Legislation, trends, policies, regulations, issues, principles and procedures related to the collective bargaining process in the public sector Principles and practices of collective bargaining including negotiations, conflict resolution, conciliation, mediation and interest arbitration procedures Collective bargaining process, including conciliation, mediation and interest arbitration Labour relations issues, both internal to the corporation and in the public sector in general Relationship management between union/management officials Dispute resolution techniques, systems and processes Knowledge of investigative methods, techniques and practices Knowledge of interviewing and negotiation processes/procedures Adult education principles and practices Computer applications, including MS Office, SAP or others used in the work unit

COMPETENCIES, SKILLS AND ABILITIES

Work independently with minimal direction, and collaboratively with other labour relations and departmental staff Possess organizational skills and flexibility to plan, organize and prioritize own work and to deal effectively with multiple demands, shifting/conflicting priorities, pressures and deadlines in an complex, unionized work environment Conduct research on labour relations issues, investigate/define issues, assess complex information, analyze results, present findings and make recommendations Able to consult with internal corporate clients and provide problem solving advice and guidance on labour relations matters Administer and process union/employer disputes conclusively and expeditiously Possess collaborative skills to build and maintain positive workplace relationships, often in an adversarial climate, to gain acceptance and co-operation from employees, city and union officials and representatives Communicate effectively and persuasively, both orally and in writing, to all levels within the corporation Possess negotiation skills with an interest in developing full negotiating capabilities for collective bargaining Prepare and deliver professional presentations and training Maintain and secure detailed documentation, records and files Must be able to travel to work locations as required by the job Demonstrates tact , diplomacy, sound judgment and discretion in protecting the privacy, confidentiality and security of personal and proprietary information Demonstrates perceptive abilities in identifying issues, and initiative and creativity in achieving results Thorough and attentive to detail Able to deal with difficult individuals and situations

WHAT YOU NEED TO KNOW

Language Requirement: English oral, reading, writing required. Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.




We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.



The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.



The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.



Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.