Job Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit



What You'll Be Doing

You'll join our Business Controls team to support and lead the overall mandate of the Personal & Business Banking team reporting into the Director, Governance and Controls. As a Consultant, Governance and Controls, you'll manage material, systemic and emerging risks by developing and implementing integrated control improvement solutions across the Personal Lending, Insurance and Cards Products within Personal & Business Banking. As the key relationship manager, you'll be a key contributor to the team's operational risk strategy.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed

• Relationship Management - Support the relationship management activities for the assigned Line of Business, in partnership with the Sr. Consultant, and Director, Governance and Controls. Partner and interact with peer and one up levels within the Line of Business, and 2nd and 3rd Lines of Defence.
• Risk Assessment - Identify risk and control issues, and participate in risk assessment activities and discussions. Perform detailed risk assessments and root cause analyses on control gaps and operational losses. Compile, synthesize and summarize results of risk assessments. Map business control processes; identify potential failure modes and control gaps.
• Project Management - Participate in business, governance and regulatory projects to identify risk and control issues. Consult on new initiatives from a risk and controls perspective. Develop high level requirements for control processes and gaps within projects and new initiatives. Analyze and/or develop changes to control processes or procedures. Support all activities for the execution of the Control Framework requirements. Support development of remediation action plans.

Who You Are

• You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity..
• You can demonstrate experience in card and personal banking products line of business. You understand key processes, including account opening, key product delivery processes and back office settlement/fulfillment processes. You have extensive knowledge of risk management principles, practices, policies and procedures.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Toronto 750 Law Ave. W., W5

Employment Type Regular

Weekly Hours 37.5

Skills

Business, Business Controlling, Operational Control, Problem Solving, Regulatory Requirements, Risk Assessments, Risk Management