Job Description

The

Constituency Assistant

-

Communications, Outreach & Casework

plays a crucial role in advancing and facilitating the Member of Parliament's main objectives and priorities to serve the riding of Whitby. This position involves collaboration with MP, his executive assistant, office lead and other assistants. As part of a team, the assistant contributes to effective communication, outreach efforts, casework, and strategic activities within the riding.

Duties and responsibilities

Deal with daily queries from members of the public by phone, e-mail, or in person taking appropriate initial action to resolve, document and escalate their concerns or enquiries Liaise with various federal government departments and community organizations to assist constituents Collaborate on all written aspects of work, such as but not limited to constituent emails, riding events, speaking notes, meeting briefings, advocacy, and announcements, the weekly newsletter, and monthly householders and advertising copy. Occasionally staff the member at public events and announcements for communication purposes. Work closely with the executive assistant regarding Member availability for all public requirements in the riding, along with meetings with constituents, local stakeholders, and event invites. Identify areas where engagement can be improved. Help maintain an ongoing list of community engagements the Member can attend Help plan and coordinate various riding events, such as seniors meetups, town halls, budget consultations, Minister's visits, riding announcements and other constituency events. Liaise with government services on behalf of constituents to obtain more information and follow up on available national programs as well as to seek and achieve resolution. Ensures constituent concerns are dealt with in a sensitive, confidential, and timely manner. Attends weekly team meetings and participates actively to present ideas Performs other related duties within the scope of the position as assigned

Knowledge, skills, and abilities

Exceptional interpersonal skills. Confidence in dealing with complex issues. Superior written and verbal communication skills. Willingness and ability to learn new things quickly. Capacity to embrace suggestions for improvement. Proficiency in MS Office and all social media platforms. Political awareness of local and national issues. Knowledge of CP Style Guide. Proficiency in WordPress, InDesign or Canva is an asset. Sense of urgency to complete tasks in a timely manner. Organization and priority-setting skills, as well as attention to detail. Ability to manage multiple, shifting priorities, meet strict deadlines, and work independently in a high-stress environment. Professionalism, high degree of discretion. Building and maintaining positive relationships with internal and external clients Develop communications with ease and with accuracy Develop strategic responses and properly brief the team and MP. Superior analytical and problem-solving skills. Photography skills are an asset.

Qualifications

Must hold a BA in Communications or Politics, a diploma in Journalism or Communications/Media or be working toward one. Equivalent previous work experience will be considered Must possess a valid G driver's license and have access to a vehicle to attend engagements.

Remuneration

This position will work out of our constituency office in Whitby. You will work among a team of other assistants, a Parliament Hill team to support the Member of Parliament and assist the residents of Whitby.

Two professional references required.

Job Type: Full-time

Pay: $46,000.00-$51,000.00 per year

Benefits:

Dental care Employee assistance program Extended health care Life insurance Paid time off Vision care
Flexible language requirement:

French not required
Schedule:

Monday to Friday Overtime Weekends as needed
Education:

Bachelor's Degree (preferred)
Work Location: In person

Application deadline: 2025-07-25
Expected start date: 2025-08-11