Conference & Event Coordinator
Yellowknife, NT, Canada
Job Description
We are seeking an energetic and motivated Conference & Events Coordinator for the Explorer Hotel in Yellowknife, Northwest Territories.
The Conference & Events Coordinator will be responsible for executing successful conferences and events while maintaining positive relationships with clients. They will work to identify new business opportunities and ensure that all events are executed flawlessly. The Conference & Events Coordinator must be able to think on their feet and problem-solve quickly and efficiently. They will also be responsible for managing event budgets and developing creative ways to increase revenue.
Conference & Events Coordinator Responsibilities:
Thank you for applying online. If you are shortlisted for this opportunity, you will hear from us regarding next steps. We may ask you to participate in a digital interview or phone interview. If you require any accommodations, please let us know.
The Conference & Events Coordinator will be responsible for executing successful conferences and events while maintaining positive relationships with clients. They will work to identify new business opportunities and ensure that all events are executed flawlessly. The Conference & Events Coordinator must be able to think on their feet and problem-solve quickly and efficiently. They will also be responsible for managing event budgets and developing creative ways to increase revenue.
Conference & Events Coordinator Responsibilities:
- Work primarily alongside the Events Manager and is responsible for assisting in all event operations including office duties and on the floor event execution.
- Perform the daily administrative duties for the Banquet Department,
- Creating food labels and other signage needed on a daily basis.
- Be aware of upcoming groups and major conventions over the upcoming week.
- Answering phones and confirming the schedule.
- Coordinate all aspects of the banquet operations in conjunction with the Events and Banquet Manager.
- Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events)
- Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
- Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders etc.)
- Distributes weekly banquet event summaries to the appropriate departments.
- Ensures that all inquires are entered into a proper inquiry form and qualifies the market and passes to the appropriate Catering Manager.
- Plan and facilitate logistics for the conference including site preparation, catering, entertainment, transportation, d?cor, marketing materials, and on site execution of the conference or event.
- Perform other duties as required or assigned.
- To have a good knowledge of the food and drink menus in order to be able to make recommendations to guests.
- To be able to upsell products and service to guests to increase revenues.
- To troubleshoot any problems that may arise during the course of the event.
- To liaise with clients to ascertain their specific needs and requirements.
- High school diploma or GED.
- Degree in hospitality, marketing or similar preferred.
- A minimum of 3 years experience as a within the hospitality sector or similar.
- Excellent leadership abilities and the ability to manage many staff members.
- Excellent written and verbal communication abilities.
- The ability to provide an excellent level of customer service, even in stressful situations.
- Willingness to work long hours, irregular shifts, and on weekends and holidays.
- Experience in planning and implementing special events, including strong knowledge in attracting funds or sponsorships; proven track record in creating and implementing promotion plans; print production expertise associated with fundraising events is an asset.
Thank you for applying online. If you are shortlisted for this opportunity, you will hear from us regarding next steps. We may ask you to participate in a digital interview or phone interview. If you require any accommodations, please let us know.
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Job Detail
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Job IdJD2171436
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationYellowknife, NT, Canada
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EducationNot mentioned