Job Description

We are a medical aesthetics clinic providing a wide range of services such as injections, skin care, laser, body and wellness and as we grow, we are looking to add a new member to our team as Clinic Concierge.

This posting is for both the

Port Hope & Ajax

location.

This position is part time (3-4 shifts). Must be able to commit to working at least 15hrs; from MONDAY-SATURDAY based on clinic hours. Trainings may be done on non-working days like Monday but with due notice provided.

We are looking for STAND-OUT personalities, individuals who LOVE to shine bright with their BIG personalities, who are meticulous, hard-workers, with an eye for excellence and beauty, and who dream even bigger.

Target start date : IMMEDIATELY.

Main Responsibilities:

- Welcomes clients and visitors, anticipating their needs and ensures they are met

- Front desk reception, answering phone calls, emails, messages, social media inquiries (basic)

- Scheduling appointments, follow-ups via booking system

- Ensures smooth flow between appointments by assisting practitioners and service providers as necessary; updates practitioners about arrival, or delays

- Performs cashing out clients via POS system

- Filing and retrieving patient records; filing photos at end of day

- IMPORTANT: Assists in social media posts during the working day

- IMPORTANT: Must be comfortable working in sales and with sales targets

- Open and close routine

Skills:

Exceptional customer service with a warm, client-focused approach Clear and professional verbal and written communication Strong organizational skills and the ability to multitask efficiently Professional presence with a commitment to client confidentiality Skilled in CRM systems, email communication tools, and POS software Familiarity with medical aesthetics treatments (an asset) MUST have Social Media skills especially INSTAGRAM Collaborative team player who supports smooth daily operations Effective time management to maintain a steady clinic flow Quick problem-solving and conflict resolution abilities
Job Type: Part-time

Schedule:

7 hour shift Weekend availability a must
Job Types: Part-time, Permanent

Pay: $19.00-$21.00 per hour

Benefits:

Store discount
Flexible language requirement:

French not required
Schedule:

Day shift Weekends as needed
Work Location: In person

Application deadline: 2025-05-31
Expected start date: 2025-07-01