Overview:
At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.
The KPMG Calgary Office services team has an exciting opportunity for a self-motivated Concierge to join the team. In this role, you will combine your excellent communication, listening and organizational skills to work well as a team member in a shared work environment.
What you will do:
Setup meeting rooms for meetings/training
Help with basic AV support where necessary
Place food orders as necessary with established vendors
Conduct spot checks of all meeting rooms, serveries and Kafe to ensure facility is maintained in proper working order
Maintain the efficient working order of appliances (e.g. dishwashers, fridges, ice machines and coffee machines)
Provide back-up to reception staff for break relief and vacations
May be required to reconfigure the layout of boardrooms and meetings rooms to accommodate meetings and events
Coding of invoices
Other duties, as required
Ordering of all food requirements for scheduled meetings.
Set up of food and beverages for all scheduled meetings.
Clean up meeting rooms after all meetings.
Stock all serveries (milk, sugar, paper towel etc.).
Cleaning of all serveries (load and unload dishwashers).
Cleaning of all refrigerators once a week.
Covering central services as required when time permits
Cross train on duties in the mailroom
At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need extra time to devote to personal matters, and our approach to flexibility provides for this.
What you bring to this role:
Professional attitude and approach is a prerequisite
Excellent interpersonal and communications skills
Well-organized, capable of and interested in taking initiative
Ability to prioritize work and to work under pressure to meet strict deadlines
Discretion and the ability to handle confidential material appropriately
Basic A/V skills and/or a keen willingness to learn
Timely in responding to inquiries and requests and willingness to escalate where appropriate
Demonstrated initiative to resolve client issues where appropriate
Experience using the Microsoft suite of applications (Word, Excel, Adobe Acrobat and PowerPoint)
Excellent multi-tasking skills, including the ability to field calls from multiple phone lines
Ability to work as a member of a team, as well as independently
Strong service orientation and the ability to manage multiple priorities
Must be able to work with all levels of professional staff
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