Job Description

At Falkbuilt, we are revolutionizing the interior construction industry and are seeking a dynamic individual to our

Concierge Team

. Falkbuilt is a fast-paced, entrepreneurial company; the kind of place where self-starters thrive and succeed. Working at our Calgary head office, you will join a hardworking, customer-focused, and passionate team.

Responsibilities:

Coordinate Client Tours

: Provide exceptional hospitality by planning every detail of client and guest visits, including accommodations, transportation, scheduling, etc

.

Leadership Support & Event Management

: Manage multiple calendars, plan and execute internal and external events, and provide seamless administrative support to leadership.

Communication Management:

As the initial point of contact, greet all visitors and guests with unparalleled hospitality. Manage incoming calls and emails, acting as a primary point of contact and ensuring clear, professional communication.

Brand Ambassador:

Represent Falkbuilt's culture and values with enthusiasm and professionalism when interacting with clients, visitors, and employees.

Administrative Duties

: Support overall office operations, demonstrating flexibility and a willingness to take on a variety of tasks as needed. Assist with creating name tags, welcome signage, and formatting client communications, all while adhering to brand guidelines

Qualifications:

Ability to handle sensitive and confidential information. A high level of discretion, professionalism, and integrity is essential. Minimum 3 years in a Customer Service/Client Relations role Proven ability to deliver outstanding client service, balancing empathy with efficiency Experience in hospitality and/or travel & tourism is an asset Proficiency in Microsoft Office Suite, Adobe, and virtual meeting platforms Valid Alberta driver's license with a clean driving abstract; confidence to drive in all weather conditions Ability to travel within and outside of Canada as needed Fluency in additional languages other than English is considered an asset, but not mandatory

Working in the Travel and / or Hospitality industry is a major asset

Requirements:

Strong time management and organizational skills with high attention to detail Flexible and adaptable to shifting priorities Effective communicator with confidence and professionalism when engaging with clients and guests from diverse backgrounds Ability to manage multiple tasks and requests simultaneously Able to work independently and as part of a team; jump in and "can do" attitude Flexible with hours of work - willingness to work extended hours on occasion Project a welcoming presence as the initial point of contact for Falkbuilt visitors

Working Environment

Full time, in-office role (Calgary, AB) Open, collaborative and fast-paced office Positive, inclusive, team driven Must love dogs, they are in the office regularly Company Benefits

We thank you for your interest. We will be reaching out to those that we feel may be suitable for the role.

Interior Digital Component Construction combines proven construction methods with next-generation technology to build beautiful, high-performing and cost-effective environments. Learn more at www.Falkbuilt.com*