Concession Manager

Ottawa, ON, CA, Canada

Job Description

Are you ready to lead a team, create unforgettable guest experiences, and keep the concessions game running smoothly? If you thrive in a fast-paced, high-energy environment (and love the thrill of a packed stadium), this role is for you!

As a Concessions Manager, you'll oversee everything from staffing to inventory, ensuring guests have a great experience while keeping operations efficient.

What You'll Be Doing

• Step in when needed to support the Director of Concessions and ensure smooth operations.
• Know the menus, pricing, and product offerings so you can keep everything running efficiently.
• Make sure concession areas are stocked, organized, and visually appealing.
• Keep up with food safety and quality standards.
• Plan staffing levels and product needs to match each event.
• Handle inventory, reporting, and budget targets.
• Provide guidance and feedback to your team to keep performance strong.
• Maintain strong relationships with vendors, partners, and clients.
• Ensure responsible alcohol service and compliance with policies.
• Address guest concerns and help create a positive experience.

What Makes You a Great Fit

• 3-4 years of experience in a leadership role in concessions or hospitality.
• Comfortable with a flexible schedule--events don't always stick to a 9-5.
• Smart Serve certified.
• Good with numbers and proficient in Microsoft Excel.
• A strong leader who can balance efficiency with great service.

Work Environment

• You'll be working in a stadium--expect crowds, energy, and some noise.
• The role involves standing, walking stairs, and occasional lifting.
• Events happen in all weather, so dressing appropriately is key.

If you're ready to take the lead in a dynamic, fast-paced, and fun environment, apply today! Let's make every event unforgettable.

Job Type: Full-time

Benefits:

• Casual dress
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Flexible schedule
• Store discount

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Evening shift
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Supervisor: 3 years (required)

Language:

• English (required)

Licence/Certification:

• Smart Serve (required)

Work Location: In person

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Job Detail

  • Job Id
    JD2362068
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    $100M to $500M (USD)
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, CA, Canada
  • Education
    Not mentioned