Job Description

Job Overview

We're seeking an experienced

Senior Computer Repair Technician

to join our team. The ideal candidate is highly skilled in

hardware and software diagnostics, motherboard-level repairs, BIOS unlocking, and advanced component replacement

for laptops and desktops. You'll work on a variety of systems from major brands such as HP, Dell, Lenovo, and Apple, ensuring every unit meets the highest standards before it reaches our customers.

This position requires hands-on expertise, strong troubleshooting skills, and the ability to identify and repair complex faults at the board and component level.

Responsibilities

Diagnose and repair laptop and desktop hardware, including motherboards, CPUs, GPUs, charging ports, and power circuits. Perform component-level repairs such as

soldering, reflow, and reballing

using professional tools. Replace defective parts (LCDs, keyboards, batteries, SSDs, etc.) and ensure full functional testing after repair. Troubleshoot and reinstall operating systems (Windows, macOS, Linux), including driver and software optimization. Identify root causes of issues such as no-power, no-display, liquid damage, or overheating. Maintain detailed service records and track repair progress through internal ticketing systems. Ensure all repairs meet internal quality standards and are completed efficiently. Support junior technicians with technical training and supervision when needed.

Qualifications

Minimum 2

years of experience

in laptop and desktop hardware repair, including component-level diagnostics. Proficiency with

multimeters, oscilloscopes, soldering/rework stations

, and hot air tools. Strong understanding of motherboard schematics, DC-in power flow, and short-circuit tracing. Experience in BIOS programming, firmware flashing, and unlocking systems. Knowledge of Windows, macOS, and Linux installation and troubleshooting. Ability to read and interpret board diagrams and identify faulty ICs and circuits. Excellent attention to detail and commitment to high-quality workmanship. Strong organizational and communication skills; ability to multitask and meet deadlines.

Preferred Skills

Experience repairing laptops (e.g., ThinkPad, Latitude, EliteBook, MacBook). Familiarity with lock removal processes. Basic inventory management for parts and tools.

Compensation

Competitive hourly or salary rate based on experience.
Opportunities for growth and advancement within a rapidly expanding refurbishment business.

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40 - 80 per week

Work Location: In person