Job Description

ComputerWorks is looking for an experienced Computer/Network Technician. Responsible for supporting our clients' computers and network systems and their Users. Remote and Onsite Support. Part-Time Contract Work as an Independent Contractor. Flexible Work Hours. Work-from-Home.

Some work can be done after-hours and weekends, but the majority of jobs will be during regular work hours. Some jobs can be scheduled and some jobs require quick response.

Ideal for an existing computer technician looking for additional work.

Responsibilities

Provide Remote Help Desk Support for Users. Provide various IT related services for computers and networks and related systems. Provide On-Site services as required. Troubleshoot and resolve issues. Provide excellent client service by assisting end-users with technical inquiries and resolving issues in a timely manner.

Skills

Proficiency in operating systems such as Windows, MacOS, and Linux. Experience with standard user applications like Microsoft 365 applications, Exchange and Outlook email, Microsoft Teams, Adobe, etc. Experience with Active Directory for user management and security protocols. Knowledge of network monitoring tools. Experience with VMWare, Hyper-V and virtualization for managing virtual machines effectively. Experience with network systems and troubleshooting connectivity issues. Strong problem-solving skills with attention to detail in diagnosing technical issues.

Qualifications

Must have several years of working experience and onsite field operations, which includes installations, upgrades, maintenance, troubleshooting, and help desk support. Must have experience with standard office applications like Outlook/Exchange email, Microsoft 365, Teams, SharePoint, Adobe and others. Must have good command of the English language, both oral and written communication, strong interpersonal skills, and presenting yourself as a professional. Must be a loyal trusting TEAM player, dynamic and energetic, with a positive and passionate attitude towards technology, helping others, and TEAM success. Must have reliable personable transportation for on-site services.
Preference given to individuals with educational credentials, technology degree and/or technical certifications, and strong working experience with system tools used for monitoring, maintenance and management.

ComputerWorks is a Systems and Information Technology Group, established in 1980 with 45 years helping clients with their IT solutions, including Computer/Network systems, CyberSecurity Protection, Private Cloud Hosting, Onsite/Offsite Backups and Business Continuity, Microsoft 365, VoIP Communications/Messaging, Accounting Systems and other system solutions. We are a leading Sage Business Partner specializing in Sage 300 accounting systems, and also supporting Adagio, Sage 50, QuickBooks. We are a RingCentral Business Partner for VoIP communications/messaging.

Our office is in Port Coquitlam. Our primary service area is Greater Vancouver and Lower Mainland areas, although with the internet, and local support as needed, we can support and manage clients and their systems anywhere.

Job Types: Part-time, Freelance

Pay: $35.00-$55.00 per hour

Benefits:

Flexible schedule Mileage reimbursement Work from home
Application question(s):

Understand that this is Part-Time Contract Work as an Independent Contractor? You are able to provide services during regular work hours, as well as after-hours and weekends as needed? Living within Greater Vancouver area, have personal car and able to travel onsite to client sites?
Experience:

computer/network: 8 years (required)
Work Location: Hybrid remote in Port Coquitlam, BC V3C 3G3