Job Description

Competition # : 39017

Department: Service Nova Scotia and Internal Services

Location: HALIFAX

Type of Employment: Term

Union Status: NSGEU - NSPG

Closing Date: \xe2\x80\x8b5/26/2023\xe2\x80\x8b (Applications are accepted until 11:59 PM Atlantic Time)

About Us

The , a division of Service Nova Scotia and Internal Services (SNS-IS) is a team within government, and we are putting people first. We are called a \xe2\x80\x9c \xe2\x80\x9d service for a reason \xe2\x80\x93 because we are helping government work the way that people expect things to work these days.

Our team is large, diverse, and passionate about making a difference in peoples\xe2\x80\x99 lives. We believe in user-centered iterative digital service design, and practice . Working at the NSDS means you will be a part of a team whose work makes a difference through designing, continuously improving and delivering the programs and services people need, alongside caring, compassionate, highly-skilled people.

At the NSDS, we don\'t just accept difference - we celebrate a supportive culture of diversity, inclusion and belonging!

The people who use government programs and services come from all walks of life. It is important that the NSDS reflects the people that we serve \xe2\x80\x93 so we can deliver better, and more accessible, and inclusive public services. We work hard to create an environment where different perspectives and experiences are valued. We are committed to helping diverse talent thrive.

About Our Opportunity

As the Technical Specialist, you will be reporting to the Manager of Operations within the Digital Practices and Technology division of Nova Scotia Digital Services.

In response to the recently announced new system rollout \xe2\x80\x9cOne Patient One Record\xe2\x80\x9d, the firewall team has two new opportunities as Technical Specialists to support the additional deployment and management of firewall services.

This opportunity is seeking an individual to work within the Firewall team managing pre-existing installations and investigating preliminary fault isolations. Technical Specialist will assist in the installation and administration of firewalls, proxy servers, load balancers, web application firewalls and routers.

Primary Accountabilities

The primary responsibility of a Technical Specialist is to act as a technical resource in the management of security based services to ensure the optimal availability and performance of enterprise resources. A good understanding of networking, application delivery, traffic monitoring, and security vulnerabilities will form the basis for an individual that is eager to learn new systems and technologies. The incumbent would also be responsible for troubleshooting, researching and determining problems using various diagnostic tools.

This position will be required to provide after hours on-call support as part of a team rotation.

Qualifications and Experience

As the successful candidate you will have:

A Bachelors Degree in Information Technology plus three (3) years related experience; or graduation from a recognized Information Technology Program plus three (3) years and six (6) months related experience; or an equivalent combination of training and experience may be acceptable.

This position primary responsibility is to administer services provided by the Firewall team. The organization acknowledges this very specific environment/skill set required and is prepared to provide training, coaching, and mentoring for candidates with the right aptitude to learn and master new skills.

In addition, you have:

• Ability to solve problems, make decisions and/or recommendations
• Analytical skills to convert business requirements into business cases.
• Ability to interview, facilitate working groups and develop strong relationships
• Knowledge and experience with change management.

The following will be considered assets:

• Knowledge of firewall systems administration (ie Palo Alto, Cisco, CheckPoint, etc)
• Knowledge of load balancers and web application firewalls (ie F5, Azure, AWS, Citrix etc)
• Basic network configurations with IPs and VLANs.
• Understanding concepts of certificates.
• Responsibilities for checking a resource\'s status, availability, and statistics,
• Troubleshooting and determining problems using various diagnostic tools.
• Managing logs and creating reports
• Making necessary configuration changes.
• Handling any problem related to hardware and basic performance.
• Investigating basic device management connectivity problems
• Opening support tickets with vendor and providing detailed reports relating to a current device status.
• Must have a passion for researching existing systems and application services.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click to learn more about our various benefits offering and eligibility criteria.

Additional Information

This is a 2-year TERM employment opportunity. The appointment status (\xe2\x80\x98term\xe2\x80\x99, \xe2\x80\x98temporary\xe2\x80\x99 or \xe2\x80\x98casual\xe2\x80\x99) is dependent on the start date of the successful candidate.

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• Department specific flexible working schedules

Pay Grade: PR 14

Salary Range: $2,640.65 - $3,215.50 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.

Government of Nova Scotia