Job Description

• or equivalent experience

Work Setting

• Help desk

Tasks

• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Evaluate and install computer hardware, networking software and operating system software
• Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
• Load computer tapes and disks and install software and printer paper and forms
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Install, maintain, troubleshoot and upgrade Web-server hardware and software
• Set up local area networks and connections to the Internet
• Implement network traffic and security monitoring software, and optimize server performance
• Modify Web pages, applets and scripts
• Research and apply meta-data to Websites and register Websites with search engines
• Respond to requests for help and information from Website visitors and Website designers
• Perform Web-server backup and recovery operations

Supervision

• 1 to 2 people

Certificates, Licences, Memberships, and Courses

• Certidied Cloud Security Professional¿(CCSP)
• Certified information security systems practitioner (CISSP)
• Certified software quality analyst (CSQA)
• Certified software tester (CSTE)
• Microsoft Certified Solutions Associate (MCSA)
• Microsoft certified IT professional (MCITP)
• Microsoft certified professional (MCP)
• Microsoft certified technology specialist (MCTS)
• Network+ Certification
• Information Systems Professional (ISP)
• Microsoft Certified Systems Engineer (MCSE)

Computer and Technology Knowledge

• Virtualization
• Linux
• JavaOS
• Device drivers
• Networking software
• Networking hardware
• Networking security
• Extranet
• Intranet
• Internet
• Servers
• Desktop applications
• Enterprise Applications Integration (EAI)
• File management software
• Security software
• Multimedia software
• Word processing software
• Presentation software
• Mail server software
• Communication software
• 3D graphic software
• Image editing software
• Project management software
• Programming software
• HTML editing software
• Website creation and management software
• Web service design
• Business diagram software
• Desktop publishing software
• Mapping and data visualization software
• Database software
• Programming languages
• Software development
• Data analysis software
• MS Office
• MS Windows
• Spreadsheet

Security and Safety

• Criminal record check

Transportation/Travel Information

• Own transportation

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking

Personal Suitability

• Accurate
• Client focus
• Effective interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Team player

Screening questions

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?

Health benefits

• Health care plan

Other benefits

• Free parking available