Job Description

Are you a skilled and motivated Parts Technician with a strong understanding of gas compression equipment? Do you excel at providing exceptional customer service and managing parts inventory efficiently? If so, Surepoint is looking for you to join our dynamic team in Nisku!

As a Parts Technician at Surepoint, you will play a critical role by accurately selling and providing parts to both our valued external customers and our dedicated Field Service Technicians. You will leverage your technical expertise and organizational skills to manage inventory, process orders, and build strong customer relationships.

Responsibilities:

Manage all aspects of parts sales and provision to external customers and field technicians. Leverage technical knowledge of gas compression for accurate parts identification and sourcing. Develop and present customer quotes and provide technical sales support. Efficiently research, procure, and process parts orders and returns. Maintain optimal parts inventory through management, cycle counts, and stock optimization. Ensure accurate order fulfillment, shipping coordination, and issue resolution. Build and maintain strong customer relationships, providing excellent service and support. Maintain the customer database and understand/apply warranty terms. Perform parts pick-ups/deliveries and basic warehouse duties, including operating material handling equipment. Actively comply with all HSE and company policies as well as Surepoint's core values.

Qualifications:

Journeyperson Parts Technician certification. Valid Class 5 driver's license with a clean abstract. Minimum 3 years progressive Parts Department experience, ideally with heavy-duty mechanical/compression parts. Ability to lift up to 75 lbs. Proven experience in inventory management. Strong technical knowledge of gas compression equipment (engines and compressors). Experience in B2B sales and creating bid documentation (assets). Familiarity with MS Dynamics Great Plains and proficiency in MS Office Suite (assets). Excellent organizational, planning, prioritizing, negotiation, and communication (written/verbal) skills. Strong interpersonal skills for building positive working relationships. Ability to handle multiple priorities, detail-oriented, and strong problem-solving skills. Ability to work independently and demonstrate professionalism, integrity, initiative, and commitment to quality. Positive attitude and willingness to learn.

Proudly Employee-Owned - Join the Surepoint PROS!

At Surepoint, we're more than just a place to work--we're a team that thrives on performance, respect, ownership, and safety. As a proudly employee-owned and Indigenous-owned company, we are committed to fostering an inclusive, high-performance culture where every team member can grow, contribute, and succeed.

Why Join Surepoint?

Be an Owner: Through our Employee Share Ownership Plan (ESOP), every team member has the opportunity to share in our success. Live Our PROS Values: Performance - Show up, do your best, and work safe. Respect - Collaborate, communicate, and lift each other up. Ownership - Take pride in your work and our collective success. Safety - Protect yourself and your team, always. Comprehensive Benefits: Health, dental, vision, disability, life insurance, HCSA, EFAP, RRSP contributions. Career Growth: Development opportunities that support your success. Inclusive Culture: A diverse and respectful workplace with a strong commitment to Reconciliation and partnerships with Indigenous Peoples.

Let's build something great together. Join the Surepoint PROS today!

Sincerely,



Your Future Employer



Thank you for your interest in Surepoint. Only those candidate selected for further consideration will be contacted.