Job Description

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid



The Manulife Bank Compliance Department is seeking an analytical, detail\xe2\x80\x93oriented individual to join its team of Compliance Analysts. The Compliance Department is responsible for compliance controls testing, identifying and monitoring new regulatory and legislative requirements, assessing compliance risk, identifying areas of non-compliance and ensuring the Bank has established effective controls to meet its compliance obligations.

Compliance responsibilities include managing, monitoring and testing regulatory requirements, tracking compliance requirements and controls by maintaining compliance databases, reporting on compliance issues, developing compliance procedures, training and communications.

Reporting to the Director of Bank Compliance, this position will provide regulatory assistance with compliance controls testing, expertise on policies and procedures in accordance with various provincial and federal legislations.

Responsibilities:

• Ensure existing compliance issues and records are accurately maintained within the Bank\xe2\x80\x99s regulatory compliance management system
• Compliance controls testing
• Conduct routine and non-routine regulatory reviews, document results, manage expectations with business partners and issue final reports
• Monitor new regulatory and legislative requirements, including fulsome tracking and reporting, and conducting preliminary analysis of impact
• Review client facing marketing communication pieces in accordance with the Bank\xe2\x80\x99s marketing approval process
• Conduct responsibilities of Bank Compliance Department Record Specialist and participate in quarterly records management program meetings
• Liaise with the various business units to help provide compliance consultation support
• Support the Director in the design and delivery of self-assessments and programs used to assess whether the established controls continue to meet compliance objectives.
• Identify issues and make recommendations for remediation. Provide ongoing collaboration and support to the Compliance Team on various projects, tasks, and initiatives as may be needed.

What we are looking for

• Minimum 2-4 years\xe2\x80\x99 experience within the banking and/or compliance environment.
• Understanding of regulatory, legal and industry issues facing the banking industry
• Good understanding or risks and controls
• Strong investigative and analytical skills
• Good data skills and report writing
• Good understanding of root cause analysis and 5 WHYs
• Working knowledge of Microsoft Word, Excel, PowerPoint, Power BI, Archer RSA.
• Ability to readily recognize and evaluate the impact of current or potential compliance issues
• Strong verbal and written communication skills: ability to convey complex situations and relationships in a clear and concise manner and communicate effectively with all levels of staff and management
• Good interpersonal skills for building and maintaining relationships with peers, supervisors, business clients, senior management, regulators and industry colleagues
• Ability to work independently in a dynamic environment, demonstrate a high degree of initiative and a strong sense of meeting deadlines
• A professional attitude and adherence to a high ethical standard
• Strong Influential and negotiation skills
• Effective time management skills, with the ability to manage multiple priorities and assignments.

We bring a bold ambition and set of goals to drive transformation in our industry, a mission for \xe2\x80\x9cDecisions made easier. Lives made better\xe2\x80\x9d, a leadership team dedicated to your growth and success as well as our best, every day!

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location Waterloo, Ontario

Salary range is expected to be between $48,450.00 CAD - $80,750.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife