Job Description

Community Support Worker - Casual On-Call Pool

Location: Kelowna, BC

Shifts: Flexible -- includes potential late afternoon/evenings and Sunday mornings (7:00AM - 1:00 PM)

Join Our Casual Pool of Community Support Workers

Are you passionate about supporting individuals with disabilities in achieving their goals? Are you looking for flexible, meaningful work where your efforts make a real difference? We are currently building a casual on-call pool of Community Support Workers (CSWs) to provide as-needed coverage for scheduled and short-notice shifts in Kelowna, BC.

This role supports individuals referred by Community Living BC (CLBC) in areas such as skill development, employment, harm reduction, and community living. Ideal for professionals seeking part-time, casual work with the opportunity to grow within a values-driven organization.

Key Responsibilities

Provide skill development, employment support, and community-based harm reduction to CLBC-referred individuals. Assist clients in goal setting, daily living skills, housing stability, and personal growth. Offer emotional support, guidance, and crisis intervention when needed. Encourage independence, promote safety, and support clients in developing positive community and family relationships. Refer clients to community services such as healthcare, housing, employment, and mental health supports. Maintain accurate case notes, action plans, and monthly reporting as required. Transport clients in a safe and insured vehicle as needed. Collaborate with family/support networks and other service providers. Participate in team meetings, training, and community engagement activities. Remain up-to-date on CLBC protocols, health and safety standards, and emerging initiatives. Provide light support with household tasks such as cleaning or meal preparation.

Qualifications

Clear Criminal Record Check required. Strong communication and interpersonal skills. Experience working with individuals facing mental health challenges, complex barriers, or behavioral needs. Valid driver's license, reliable insured vehicle, and willingness to transport clients when required. Knowledge of ethical counselling practices, confidentiality protocols, and life skills coaching techniques. Comfortable working independently in community-based settings. Strong computer literacy (Microsoft Office, email, documentation). Familiarity with local community resources and the employment and housing landscape.

Education & Experience

Certificate, diploma, or degree in a related field or a minimum of 2 years' experience working with vulnerable populations. A combination of education, training, and lived/professional experience will be considered.

Why Join the Piers Casual Pool?

Flexible work to suit your availability. Opportunity to make a real impact in your community. A collaborative, supportive team environment. Great experience for those seeking future full-time or contract work in the social services sector.
Only applicants selected for an interview will be contacted.
Thank you for your interest in joining Piers!

Job Type: Casual

Pay: $24.00-$26.00 per hour

Expected hours: 2 - 4 per week

Schedule:

On call
Work Location: On the road