Job Description

About Us
At The Women's Centre of Halton (TWCH), we provide a safe, inclusive, and empowering space for women navigating change, trauma, and transition. We believe that every woman deserves to feel seen, supported, and equipped to build a life of independence and purpose.

Guided by our values of

Authenticity

,

Integrity

,

Safety

,

Empowerment

,

Empathy

,

Equity

,

Cohesion

, and

Understanding

, we ensure our work is rooted in compassion, professionalism, and collaboration, both with the women we serve and within our team.

Position Overview
The

Community Support Navigator

plays a key role in helping women access the right supports, reduce barriers, and move forward with confidence. This position bridges client services, volunteer engagement, and student supervision to ensure seamless care and connection throughout our programs.

This is a

part-time

,

12-month contract position

(

24-30 hours per week

) with the possibility of becoming permanent. The successful candidate will join a compassionate, dynamic, and collaborative team that values initiative, professionalism, and shared responsibility. Depending on the final program structure, this role may include supervision of Master of Social Work (MSW) or Psychotherapy students completing placement hours.

Key Responsibilities

Client & Community Support (approx. 40%)

? Provide one-on-one navigation and resource support for women with complex needs, including housing, legal aid, mental health, and employment.

? Offer one-on-one counselling on a case by case basis

? Support clients in setting achievable goals and building confidence in navigating community systems.

? Conduct referrals and "warm handoffs" to internal and external services.

? Maintain accurate case documentation and follow-up records using secure data systems.

Volunteer Mentorship (approx. 30%)

? Mentor and support peer support volunteers through ongoing communication and check-ins.

? Participate in quarterly volunteer training sessions to strengthen skills and confidence.

? Help establish consistency across service delivery by contributing to volunteer resources and procedural tools.

Student Supervision (approx. 20%)

? (If applicable) Supervise MSW/CRPO students completing placement requirements (approx. 900-1000 direct client contact hours).

? Provide mentorship, debriefing, and performance feedback.

? Model trauma-informed, culturally responsive, and ethical practice.

Systems & Reporting (approx. 10%)

? Support data collection and reporting for grant and program outcomes.

? Contribute to the development of improved systems for intake, referrals, and tracking.

? Collaborate with the Executive Director and Senior Program Manager to identify opportunities for service improvement.

Qualifications & Experience

?

Master of Social Work (MSW) and current registration with OCSWSSW (required).

?

2-5 years of experience in counselling, case management, or community service navigation.

? Experience supervising students, interns, or junior staff (an asset).

? Understanding of Ontario's social, legal, and health systems impacting women.

? Knowledge of community resources in Halton Region.

? Demonstrated trauma-informed and equity-driven practice.

? Strong communication, facilitation, and documentation skills.

? Experience with client management systems (e.g., Jane)

? Proficiency in Microsoft Office and Google Workspace; openness to learning new tools.

? Additional language skills (Mandarin, Arabic, Urdu, or Farsi) are preferred but not required.

NOTE: the successful candidate will be required to provide a recent Vulnerable Sector Check prior to employment.

Knowledge, Skills & Competencies

? Ability to work calmly and effectively in high-pressure situations.

? Exceptional listening and interpersonal skills.

? Commitment to

IDEA principles

(Inclusion, Diversity, Equity, Accessibility).

? Cultural awareness and sensitivity to diverse lived experiences.

? Organizational and time-management skills with strong attention to detail.

? Flexibility and adaptability within a collaborative, flat team culture.

Working Conditions

?

Start Date: January 5, 2026

? Mandatory Training:

January 5-10 2026

: Training in Mental Health First Aid (2-day); Non-Violent Intervention Crisis (2-day); and, ASIST (2-day).

?

Hours

: 24-30 hours per week based on experience. (With the possibility of full time as soon as April 15, 2026 based upon funding).

?

Work Schedule

: Hybrid work schedule; in-person on Mondays (Noon-2 PM) for all-staff meetings.

?

Compensation

: $50,000 annually.

?

Contract Type

: Part-time, 12-month temporary contract with potential to become permanent (January - December 2026).

?

Vacation

: 4% vacation pay (6% if hired as Manager).

?

Probationary Period

: 3 months.

? Benefits: Not currently offered.

?

Training Opportunities

: ASIST, Non-Violent Crisis Intervention, and Mental Health First Aid (free to staff).

Who You Are

? A compassionate professional who listens deeply and responds with empathy.

? A collaborative teammate who thrives in a supportive, non-hierarchical environment.

? A self-starter who takes initiative and works with integrity.

? A role model who empowers others, clients, volunteers, and students alike.

How to Apply:

Consideration will be given to applications received by

Monday, November 17, 2025.

Please submit your CV and Cover Letter to empower@womenscentrehalton.com with the subject line: Community Support Navigator Application. Complete the Application Screening Questions at this link: https://forms.office.com/Pages/ResponsePage.aspx?id=rfFFFTHG60uFk3yuHeD_F8WFpkRqHMNLraRKOJS03hJUNEtSQUpXQVpZRjVGRVJITE9YN0JaUTBDNC4u

Applications will be reviewed on a rolling basis until the position is filled.

Join us in helping women feel supported, connected, and empowered. Together, we build pathways toward healing and hope.

Job Type: Part-time

Pay: $50,000.00 per year

Expected hours: No more than 30 per week

Application question(s):

Please complete the following screening questions to support your application by going on this link:
https://forms.office.com/Pages/ResponsePage.aspx?id=rfFFFTHG60uFk3yuHeD_F8WFpkRqHMNLraRKOJS03hJUNEtSQUpXQVpZRjVGRVJITE9YN0JaUTBDNC4u

Your responses will help us better understand your experience and suitability for this position. Please note: You must also submit your resume separately as part of your application.

When you submit this form, it will not automatically collect your details like name and email address unless you provide it yourself.

Required Information:

1. Full Name
2. Email address
3. Do you currently hold CRPO registration in good standing?
4. How many direct client psychotherapy hours have you completed?
5. Describe your experience/interest in supervising students or supporting placements.

Please fill up the form in the link provided above.

Work Location: In person

Application deadline: 2025-11-17