Job Description

Community and Protective Services Internal | External Competition No. CS-23-38

Join our team!

The City of Wetaskiwin

Welcome to home of the possibility!

Do you want to be a part of a different kind of local government? We are a diverse, collaborative, and eager team that knows it can be done better and we are doing it! Wetaskiwin is a collaborative and inclusive place where we share ideas for making things better; and turn these ideas into actionable plans. We cultivate well-being, through our team\xe2\x80\x99s dedication to building positive, trusting, and fulfilling relationships.

Located only 35 minutes south of Edmonton and 55 minutes north of Red Deer, the City of Wetaskiwin provides all the amenities and quality of life of an urban-rural center.

The Opportunity
Reporting to the General Manager of Community and Protective Services, the CPO Sergeant is responsible for ensuring the Enforcement Services team delivers a professional standard of Bylaw and provincial statute investigations for the City of Wetaskiwin. The CPO Sergeant manages day-to-day operations of the unit in accordance with the Municipal Enforcement Services policy and procedures manual and the Solicitor General and Public Security\xe2\x80\x99s \xe2\x80\x9cPublic Security Peace Officer Program \xe2\x80\x93 Policy and Procedures Manual\xe2\x80\x9d.

This role will supervise the planning, organization, direction and control of operation and management of enforcement services programs. Administrative duties comprise planning, directing, and controlling all enforcement services department activities including recruitment of personnel, purchase of equipment, control of expenditures, preparation of business plans and budget estimates and the assignment of personnel and equipment.

Responsibilities

Strategy and Policy Development

• Works alongside the Enforcement Services team to determine the direction and service levels for enforcement services programming.
• Lead the management, development, reporting and evaluations of policies, processes, and procedures.
• Conduct research and prepare written reports for the GM of CPS or the City\xe2\x80\x99s Senior Management Team.
• Assist in the drafting or amending of Bylaws affecting Enforcement Services.
• Develop regular reporting for SLT and Council as well as monitor and analyze enforcement data to identify trends and make recommendations for improvements to enforcement strategies and policies.

Staff Managment

• Oversees and leads the recruitment, hiring, training, development, and retention for all staff within the Enforcement Services Department.
• Ensure staff are provided with support, supplies, equipment, training, and resources to perform their duties effectively. Assign staff work activities to achieve short and long-term objectives. Coach, guide, direct and counselling staff as needed.
• Ensures consistent implementation of Human Resources, Occupational Health & Safety programs and City of Wetaskiwin policies and procedures including employee orientation, training, recognition, performance management and employee succession planning.
• Examines workload requirements and ensures appropriate resources are to deliver service at required level standards.
• Leads the development and ensures alignment of work and learning plans for areas of responsibility.
• Develops and implements employee recognition and team member appreciation initiatives to encourage a positive and supportive work environment.
• Supporting Health, Safety & Wellness best practices and initiatives and ensuring that staff are knowledgeable of risk management practices.

Relationship Building and Maintenance

• Liaise with judicial system partner agencies to promote the effective prosecution of provincial statute and municipal bylaws.
• Maintains and develops partnerships with internal and external agencies to offer effective enforcement services that meet community needs and aligns with corporate and council strategic plans.
• Liaises with outside organizations, associations, agencies, and other key personnel in the enforcement services industry.
• Establish and maintain professional relationships with other provincial and municipal resources / agencies including Alberta Transportation, Fish and Wildlife, and Offices of Traffic Safety.
• Liase with contracted service providers. Monitor contractors\xe2\x80\x99 work to ensure it is conducted in accordance with established procedures and the contracted mandate.

Customer Service

• Ensure high standards of Customer Service through both direct contact and ongoing staff training. Promote the importance of and ensure high quality customer services standards by all staff within all services areas.
• Ensure complaints and enquiries from the public, City staff and Council are documented and investigated, or responded to, in a timely manner. Ensure Community Peace Officers provide excellent customer service.

Financial Management

• Ensure that business planning and budgets for the Enforcement Services Department align the direction provided by Council and the Senior Leadership Team.
• Develops 3-year operational and 10-year capital budgets for the Enforcement Services Department.
• Monitors operational budgets in areas of responsibility to ensure expenditures are compliant.
• Develops fees and charges for enforcement services programs and services in accordance with the fees and charges bylaw, community needs, and financial sustainability goals.
• Advises senior management with regards to longer-term budget requirements for enforcement services.

Occupational Health & Safety

• Understanding and adhering to the policies, principles and practices of OH&S legislation, and the City\'s requirements, as these obligations pertain to this role.

Enforcement Services Programming and Service Delivery

• Prepare required reports for approval of the GM prior to submission to the Province\xe2\x80\x99s Director of Law Enforcement (e.g., automated traffic enforcement statistical reports, use of force reports, etc.).
• Investigate complaints against Municipal Enforcement Services Peace Officers in accordance with the Peace Officer Act, Peace Officer Regulations and City standards for employee conduct.
• Review all Community Peace Officer investigations and approve reports when investigations meet standards for quality and completeness.
• Ensure Community Peace Officers employed by the City of Wetaskiwin function within the scope of Provincial Appointments and Authorities.
• Ensure Community Peace Officers maintain all required provincial designations (e.g., Automated Traffic Tester and Data Reviewer, officer safety training, etc.).
• Promote traffic safety and Wetaskiwin\xe2\x80\x99s traffic safety plan by facilitating, collaborating, and coordinating Enforcement Services interactions with RCMP traffic officers and/or community groups.
• Inform staff of new legislation, emerging issues, and modern jurisprudence to ensure staff remain current with their job requirements. Ensure Municipal Enforcement complies with standards and legislation governing the use of automated traffic enforcement.
• Ensure that all equipment and vehicles used by Enforcement Services are properly maintained and in good working order.

Education, Qualifications, and Work Experience

• Undergraduate degree in Law Enforcement, Criminology, Business Administration or equivalent.
• A minimum of 5 years of experience in enforcement / bylaw services administration.
• A minimum of 3 years\xe2\x80\x99 experience in a leadership / supervisory role.
• Experience working in Municipal Government is an asset.

Knowledge, Skills, and Abilities

• Knowledge of financial principles, including operational and capital budgeting.
• Strategic planning skills/knowledge, project management skills, ability to set priorities and balance a number of projects at the same time.
• Excellent interpersonal skills with the ability to promote teamwork and positive internal/external customer service.
• Independent decision-making, problem solving and analytical skills.
• Strong communication, negotiating and influencing skills; ability to present complex issues effectively with all internal and external clients.
• Strong negotiation, consensus building and conflict resolution.
• Excellent leadership and teambuilding skills to develop a positive working environment where staff can excel in meeting the needs of facility customers; ability to lead and supervise diverse staff.
• Excellent written and oral communication; ability to present complex issues effectively at all levels in the organization.
• Ability to make instant decisions, based on knowledge of laws and regulations.
• Thorough understanding of relevant legislation, case law, and best practices in bylaw enforcement.
• Ability to maintain confidentiality and handle sensitive information with tact and discretion.
• Valid Class 5 driver\'s license

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Amazing Extras

• Opportunities for growth within the organization
• Benefits (Including Health, Dental, vision and Life Insurance) start on date of hire, and pension starting at six months of employment.
• Employee Assistance Program
• Discounted (optional) membership to use the Manluk Regional Aquatic and Fitness Centre
• Sick days, with two additional personal days and your work anniversary day off!

Application Deadline and Details

Application deadline: December 10, 2023
How to Apply: Click the \xe2\x80\x9cApply Now\xe2\x80\x9d button below.

Before commencing employment, the successful candidate must provide all necessary certifications and documentation including but not limited to a driver\'s abstract, and employment related record checks.

The City of Wetaskiwin is an equal opportunity employer. We celebrate diversity and encourage applications from all qualified individuals.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, hr@wetaskiwin.ca