Job Description

About Us

Mara Home and Health Services Inc. is a trusted, community-centered provider of

home, health, and wellness care

across Manitoba.
We serve

women, elders, and vulnerable populations

through personalized, compassionate support delivered by dedicated healthcare and home support professionals.

Our services range from

Home Support and Companionship

to

Nursing, Foot Care, and Telehealth

, with outreach that extends into

Indigenous, senior, and rural communities

.

We are seeking a passionate

Community Outreach & Partnerships Coordinator

to strengthen relationships, expand Mara's referral network, and increase awareness within care homes, hospitals, community agencies, and local organizations.

Position Summary

This role is responsible for

field and relationship-based growth

-- connecting directly with community partners, families, and healthcare organizations to generate referrals, build trust, and convert inquiries into active clients.

The Outreach Coordinator will represent Mara at events, establish referral relationships, and ensure clients and families receive the personalized attention that defines Mara's standard of care.

Qualifications

Bachelor's degree or diploma in Business, Marketing, Community Relations, or related field. Minimum

3-5 years of experience

in community outreach, healthcare relations, or business development. Experience in

home care, long-term care, or public health settings

preferred. Strong understanding of PHIA/PIPEDA privacy laws and client confidentiality. Exceptional communication and relationship-building skills. Cultural awareness and experience working with

Indigenous and diverse populations

. Proficient with CRM tools, Google Workspace, and virtual communication platforms. Must hold a valid driver's license and be comfortable traveling within Manitoba for events and meetings.

Core Competencies

Sales & Revenue Growth Relationship & Partnership Management Community Engagement & Public Relations Negotiation & Closing Skills Cultural Awareness & Sensitivity Client Experience & Retention Goal-Oriented Accountability

What We Offer

Competitive hourly rate with

bonus incentives

based on partnership growth and referral outcomes. Remote work flexibility and mileage reimbursement for community travel. Supportive leadership team and collaborative workplace culture. Opportunities for professional development in healthcare relations, Indigenous partnerships, and outreach leadership.

Key Responsibilities

Community Relationship Building

Build and nurture strong referral relationships with

Care Homes, Assisted Living and Retirement Residences, Clinics, Discharge Planners, Pharmacies, Indigenous Health Offices, Long-Term Care Facilities, Community Health Centres, and Social Service Agencies

. Conduct outreach visits, presentations, and check-ins with partners to share information about Mara's Home and Health services. Serve as the

main liaison

between referral partners, families, and the Mara intake team. Develop community presence through sponsorships, collaborations, and health promotion initiatives.

Client & Family Engagement

Coordinate and attend

in-home or virtual assessments

for private clients, working alongside nurse practitioners or care coordinators. Follow up with clients post-assessment to ensure satisfaction and continuity of care. Manage and track client inquiries, referrals, and relationships through Mara's CRM system. Gather client feedback, testimonials, and success stories to inform marketing and operations.

Community Events & Representation

Represent Mara at

community health fairs, senior events, Indigenous gatherings, and local conferences

. Organize and participate in

Mara-hosted events

such as foot care clinics, caregiver workshops, and women's health days. Collaborate with the Marketing Strategist to ensure event materials, messaging, and follow-up systems are aligned.

Collaboration

Work closely with the Marketing & Business Development Strategist to align sales efforts with campaigns and promotions. Provide on-the-ground feedback on market needs, competition, and community insights to guide marketing strategy. Support the collection of testimonials and community letters for use in proposals and campaigns.
Job Type: Part-time

Pay: $30.00-$35.00 per hour

Expected hours: 20 per week

Benefits:

Extended health care Life insurance Work from home
Education:

Bachelor's Degree (required)
Experience:

community outreach, healthcare or business development: 3 years (required) home care, long-term care, or public health settings : 2 years (preferred)
Work Location: Hybrid remote in Winnipeg, MB R3Y 1M5