Job Description

Community Manage About the Role CoMotion Group is looking for a talented and passionate Community Manager. This full-time position is based in Hamilton and will report directly to the CEO. Our team adds a personal touch to our coworking space and we\xe2\x80\x99re committed to empowering our members in every way. We keep our spaces full of amazing small businesses and entrepreneurs by making inspiring first impressions with everyone we meet. We\xe2\x80\x99re the heart and soul of the CoMotion Group experience. Goals and Objectives Support the Community Management team to achieve the following:

• Create a collaborative community environment amongst our members through events and building relationships between members
• Strive and maintain high member satisfaction in our coworking spaces
• Work towards 100% occupancy and achieve target sales goals
• Ensure that building is fully operational and processes are running smoothly
• Drive growth and promotion of CoMotion Group-provided service offerings

Duties and Responsibilities \xe2\x97\x8f Assist with building operations and maintenance to ensure highest level of member experience, including:

• Answering member inquiries and reporting back to the management team about them
• Helping members access conference room equipment
• Troubleshooting printing, internet, and phone requests
• Keeping all common areas, washrooms, kitchens in a clean and neat manner

\xe2\x97\x8f Generate leads and conduct tours to reach sales goals and work towards/maintain 100% building occupancy
\xe2\x97\x8f Work on community initiatives designed to develop connections between members, including member introductions, curating events, and event follow-ups
\xe2\x97\x8f Assist management team with expense management
\xe2\x97\x8f Assist members with billing and manage reservations through in-house billing system, checking invoices, and managing late fees and evictions
\xe2\x97\x8f Schedule and assist with move ins and move outs, preparing, and distributing welcome packets
\xe2\x97\x8f Engage in the larger city community by attending events and networking with local start-ups and organizations
\xe2\x97\x8f Assisting external community organizations with room and event bookings
\xe2\x97\x8f Working with the rest of the team to ensure a vibrant community atmosphere
\xe2\x97\x8f Help report daily, weekly and monthly progress of your building and community Experience and Requirements

• College graduate with a four-year degree
• Customer service and/or sales experience required
• Business operations and/or project management experience a plus
• Must have strong verbal and written communication skills
• Exceptional organizational and multitasking skills
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
• Passion and understanding for entrepreneurial communities
• Passion and understanding for CoMotion Group mission and values
• Proficient in Basic Computer Skills

Critical Competencies for Success
Do\xe2\x80\x99er:

• You do what you love!
• Credibility is earned at CoMotion Group through execution and getting things done.
• You are able to get into the details and deliver results under highest expectations on time and quality.
• Be ready to get hands-on with all aspects of the daily needs.
• The buck stops with you.
• Pragmatism and outcomes orientation are valued and lead to wins.
• Exceptional organizational and multitasking skills.
• You thrive in a self-paced environment and working with people

Deadline to apply is Wednesday March 15, 2023 at 11:59pm. Those that have been selected for an interview will be contacted for next steps. Thank you for your interest and attention to this posting. Job Types: Full-time, Permanent, Fixed term contract
Contract length: 12 months Salary: $20.00 per hour Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location Application deadline: 2023-03-15
Expected start date: 2023-04-17