Job Description

Wexe2x80x99re growing! And looking to welcome a detail-oriented and enthusiastic individual to join our team for the position of Community Leader located in Guelph, ON! This full-time position is ideal for someone who has an interest in bettering the community they live in!What you'll be doing:

• Advertise and show units to prospective tenants, answer all rental inquiries, process application forms, assist with checking credit references, email requested documents/applications to Head Office for approval, and close deals while tracking and recording all rental calls, emails, and walk-ins.
• Remain available for tenants during assigned working hours and respond quickly during emergency situations, while also replying to all concerns and complaints from residents within 24 hours with the intent to resolve the tenantxe2x80x99s issue.
• Collect rent on a monthly basis as required, and generate and deliver notices to tenants.
• Thoroughly complete all necessary paperwork (applications, leases, etc.) and move-in & move out inspections.
• Assist with the review of rent roll and receivables. Communicate discrepancies to Property Management Administrator.
• Organize and track all expense receipts, quotes and purchase orders as well as participate in all company or external audit procedures.
• Maintain and update resident information in files as well as in our property management software as necessary.
• Contributing to operational excellence through tasks being completed within Skyline standards and in line with all applicable legislation including Occupational Health and Safety Act, Residential Tenancies Act, and the Human Rights Code.

What we look for:

• Excellent communication and organizational skills required.
• Ability to troubleshoot and problem solve effectively.
• Exceptional administrative skills.
• Ability to multi-task and remain detail oriented.
• Ability to work independently as well as with a team.
• PC skills are an asset (Word, Excel, e-mail, etc.).
• Five (5) years of related work experience.
• Previous experience in sales and/or customer service is considered an asset.
• Knowledge of the Residential Tenancy Act and Landlord and Tenant Board guidelines and processes.

What you want to work here:

• Provide great customer service is something you thrive on.
• You get a thrill from staying organized and details are your ''thing''.
• Being part of a great great team has been your dream.
• Working for a growing company that supports environmental stewardship and social responsibilities is a must for you. Learn more about our sustainability commitments

. * Skyline offers competitive pay, benefits, paid volunteer day, on-going training, growth potential and so much more!*Please note that all Skyline buildings, apartment units, and premises are smoke free, with the exception of a designated outdoor smoking area*Apply Online: skylinegroupofcompanies.ca/careers #BeaskylinerSkyline Living is a part of the Skyline Group of Companies, which oversees real estate investment, development, asset management and property management interests. Skyline Living is an award-winning industry leader and we strive to create and maintain thriving, vibrant communities for our residents, employees, and the neighbourhoods. Our workplace culture empowers staff at all levels of Skyline to become involved in supporting and building vibrant communities.

Skyline Group of Companies