Job Description

Community Director for independent living apartment community in Leduc

This is a senior management / leadership role responsible for the

overall management, operations, and resident satisfaction

at the property. This position is responsible for financial, operational, and human resource management, fostering a vibrant living environment for active adults in our 55years+ community.

Key Responsibilities

Operations Management

: Oversee the day-to-day operations of the community, ensuring high-quality standards in all departments including maintenance, housekeeping, administration and leasing.

Financial Management

: Plan and manage annual operating and capital budgets, monitor expenditures and revenue, and implement corrective actions to meet financial objectives. This includes procurement oversight, processing invoices, collecting rent, and ensuring profitability.

Resident Relations & Programs

: Foster a positive, inclusive atmosphere where residents feel a sense of belonging.

o Work with the team members to develop and coordinate social, recreational, and educational programs and activities that promote physical, social, and intellectual, well-being.

o

Serve as a primary point of contact for residents and their families

, addressing concerns and ensuring a high level of safety and satisfaction.

Staff Leadership & Human Resources

: Recruit, hire, train, and supervise a high-performing team of staff and managers.

o Responsibilities include performance management, scheduling, and ensuring a positive work environment aligned with the corporate and community mission and values.

Marketing & Leasing

: Act as support to the Leasing Manager, to develop and implement marketing and sales strategies to maintain optimal occupancy rates.

Compliance & Risk Management

: Ensure the facility adheres to all relevant laws and regulations, including health, safety, and housing codes and RTA requirements.

Other

o Lead the implementation and communication of policy and/or procedure across all departments.

o Overseeing a team of 5 staff members on site, and 133 rental units

Qualifications and Skills

Experience

:

o A minimum of 3-5 years of experience in a senior leadership or management role within the seniors living, retirement living, or seniors housing industry is required.

o Expert level experience in residential property management including ability to develop, monitor and administer all policies and procedures

Education

: A post-secondary degree in business administration, public administration, human services, or a related field is considered an asset, and formal education in the senior living demographic is required

Skills

:

Demonstrated ability to maintain confidentiality and handle sensitive information Strong leadership, communication, and interpersonal skills. A deep understanding of the needs and dynamics of the senior population Practical knowledge of human resources, financial management, and facility operations. Proficiency in computer skills, including Microsoft Office and relevant industry software/databases. Including Yardi Breeze Ability to work flexible hours, including sharing on call evenings and weekends, to meet the needs of the community. Detail oriented and organized, with the ability to perform strategically by balancing priorities
Job Types: Full-time, Permanent

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off Vision care
Work Location: In person