Job Description

Company Description
We are a family-owned Relais & Chateaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.
While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.
Discover why working at the Wickaninnish Inn will transform your career and give you an opportunity to explore the Pacific Northwest.

Join our Community & Culture Team as the Community & Culture Coordinator, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World's Best Hotel.
We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.
As Community & Culture Coordinator, you believe that people are the heart and soul of a business, and that taking care of people is taking care of the business. You are creative and determined, organized and curious. You are passionate about creating memorable experiences. You do your best work when you are bringing out the best in others and empowering the people around you to reach their potential. You celebrate diversity, seek inclusion, drive innovation, consistently deliver excellent results, and lead with humility, compassion, and community as your guiding values. This position will participate in the strategic leadership, and operational tasks and execution of our programs and initiatives offered through Community & Culture. Reporting to the Director of Housekeeping and Sustainability, and collaborating with partners such as Marketing, Social Media, HR, Sustainability, team members-at-large, and external partners in the community - you will support the Wickaninnish Inn's culture of excellence, appreciation, and growth.
As a Community & Culture Coordinator you will:

• Plan and execute team recognition initiatives that celebrate our team members and acknowledge their contributions and talents.
• Create a culture of engagement and appreciation by empowering teams and individuals to co-create their ideal workplace, work with various individuals and departments to plan and lead engagement, learning, and wellness activities.
• Be accountable by setting goals, targets, and measuring results. Use data to improve results.
• Encourage collaborative relationships and build a supportive work environment with open communication, trust, and respect.
• Provide support to Departmental Leaders and Senior Managers with team initiatives.
• Send shift briefings to the Director of Housekeeping and Sustainability and complete the Coordinator Checklist.
• Produce quarterly and ad hoc progress reports.
• Track and report expenditures accurately, working within budgetary guidelines.
• Design internal collateral for initiatives in print, online, and on social media.
• Collect and share content from all initiatives for the WickCareers Instagram account, collaborate with Marketing on strategy and adhere to all Social Media guidelines
• Design, manage, and optimize the staff intranet:
• Develop partnerships with community organizations within Tofino, Ucluelet, and the Pacific Rim region.
• Develop projects that align with core values and the Community & Culture philosophies.
• Embody all Community & Culture standards and perform additional duties as assigned.
• Be available for flexible work hours, scalable to the planned and spontaneous initiatives and events within Community & Culture.

Qualifications
The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.
Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

• Superior interpersonal, verbal, and written communication.
• Strong organizational skills, creativity, determination, attention to detail, ability to multi-task in a fast-paced environment with solution based problem-solving skills.
• Passion to create memorable experiences and empower people to reach their full potential.
• A strong commitment to embracing diversity, promoting inclusion, encouraging innovation, consistently delivering exceptional results, and leading with humility, compassion, and a deep sense of community as their foundational values.
• An understanding of and comfort with managing statistics, financial reports, and spreadsheets.
• A professional work ethic and presentation.
• Excellent time management skills and demonstrate sound judgment.
• The ability to complete tasks independently and act with purpose and initiative.
• The utmost discretion and act in a professional manner upholding privacy and confidentiality of all related materials and information.
• Excellent working knowledge of MS Office Suite (Word, Excel, Outlook) and Canva.
• Previous experience in an administrative or coordinator role, an asset.
• The ability to make a commitment to the position for a mutually understood and agreed upon period of time.

Salary/Wage: $47,750 per year
Additional Information
A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn:
By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.

Skills Required