Job Description

Location:

North End Women's Centre - Main Building, 394 Selkirk Ave

Job Status:

Full-time- 18-month Term

Department:

Community Healing & Wellness Supports

Hours:

Monday-Friday, 8:30am-4:30pm (37.5 hrs/week)

Compensation:

$27.50-$31.50/hour

The North End Women's Centre (NEWC) is a place of connection, safety, and healing for women and gender-diverse community members in Winnipeg's North End. We are rooted in harm reduction, trauma-informed practice, and the belief that healing happens in relationship, culture, and community.

We are looking for a

Community Counsellor

who brings heart, humility, and a holistic lens to their work--supporting the Spirit, Emotions, Mind, and Body of those who come through our doors.

If you are someone who shows up with compassion, can hold space through crisis and celebration, and believes deeply in participant-led healing, we'd love to meet you.

What You'll Do

As our Community Counsellor, you will be an essential part of our Healing & Wellness team. Your work will include:

Direct Support & Counselling

Provide drop-in and short-to-medium-term counselling to participants experiencing trauma, substance use challenges, homelessness, or gender-based violence. Offer crisis counselling as needed with grounding, safety, and care. Develop collaborative counselling plans based on participants' goals. Facilitate or co-facilitate groups, circles, and land-based healing activities. Share information, resources, and referrals to help participants meet their basic needs. Model healthy relationships, boundaries, and communication.

Teamwork & Collaboration

Participate in team meetings, group debriefings, and case consultations. Work closely with the Program Manager, Clinical Consultant, Elders, and Knowledge Keepers to support participants' healing journeys. Share knowledge of emerging community trends and needs.

Administration & Accountability

Maintain accurate case notes within 24 hours. Track group outcomes in alignment with funder requirements. Participate in supervision, training opportunities, and performance reviews. Attend community events and committees that support NEWC's mission.

What You Bring

We're looking for someone who is grounded, adaptable, reflective, and passionate about community care.

Education & Experience

Post-secondary education in social services (or equivalent combination of education and experience). Experience providing counselling to individuals impacted by trauma, substance use, homelessness, and gender-based violence. Experience facilitating groups or programming for diverse communities. Understanding of colonization, residential schools, the 60s Scoop, the child welfare system, and ongoing genocide of Indigenous peoples in Canada. Experience with Indigenous teachings, ceremonies, land-based healing, and Reconciliation work. Knowledge of inner-city realities; experience in the North End is an asset. Experience working in congregate living settings is an asset.

Skills & Attributes

Strong communication skills, both written and verbal. Ability to work calmly and flexibly in a high-stress environment. Non-judgmental, participant-centered, grounded in cultural humility. Skilled in de-escalation and crisis response. Knowledgeable in harm reduction, trauma-informed care, and various counselling styles. Excellent organizational and time-management skills. Ability to work independently andcollaboratively. Consistency, reliability, and the capacity to build trust. Comfortable with basic computer and administrative tasks.

Additional Requirements

Satisfactory Criminal Record Check & Child Abuse Registry Check.

Why Join NEWC?

You'll be part of a deeply committed team working toward healing, justice, and empowerment for women and gender-diverse people in the North End. You'll have opportunities for learning, support, ceremony, and relationship with Elders and Knowledge Keepers. You'll contribute to meaningful change in a community with rich culture, resilience, and history.

Application Process

Please submit your resume and cover letter by email or in person, or through Indeed to:
Bree Finlay, Manager of Healing and Wellness Supports

Email:

bree @newcentre.org

Fax:

204-415-4672

Mail or In Person:

394 Selkirk Avenue, Winnipeg, MB R2W 2M2

Only those selected for an interview will be contacted.

Our hiring process typically takes 4-6 weeks and includes:

Internal and external posting. Review of applicants meeting eligibility criteria. Interviews with a panel (including the hiring manager and front-line staff). Reference checks for shortlisted candidates. Job offer and mutually agreed-upon start date.
Job Types: Full-time, Fixed term contract
Contract length: 18 months

Pay: $27.50-$31.50 per hour

Expected hours: 37.5 per week

Benefits:

Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care
Work Location: In person