CoWorks by Elevate was built by a local team of Real Estate developers who understand the need for professional, affordable and well-equipped office space in Metro Vancouver. CoWorks provides all the perks of a private office without the hassle of managing it. Equipped with full-time reception, private offices, meeting rooms, event space and workstations, CoWorks is the perfect space to elevate your business or event.
As we are in a period of rapid growth, all employees of CoWorks must demonstrate resilience, integrity, flexibility, innovation & teamwork.
THE POSITION
Reporting to the Business Lead, CoWorks' Community Coordinator will be responsible for all reception and front desk duties for this busy multi company office for coverage in both our Langley and Port Coquitlam location.
This position is mainly to cover 1-2 days per week (9am - 5pm) in our Langley location but also will provide coverage on an as-needed basis for other days including coverage for events and evening/weekend bookings, so flexibility is a must. Estimated hours are 8 - 20 per week.
To be successful as a Community Coordinator, you should have a friendly and warm personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.
Ultimately, a Community Coordinator's duties and responsibilities are to ensure the front desk welcomes guests positively, provides coverage where needed for daytime and evening events and executes all administrative tasks to the highest quality standards.
ROLES & RESPONSIBILITIES
Greet and welcome guests in upbeat, friendly manner as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer incoming calls for CoWorks and assist with client inquiries
Monitor email inbox and respond accordingly
Provide basic and accurate information in-person and via phone/email
Received, sort and distribute daily mail/courier deliveries
Maintain meeting room booking calendar
Set up/clean up meeting rooms before and after each booking
Ensure reception area is tidy and presentable, with all necessary stationery and materials
Monitor and maintain building cleanliness & supplies
Answer, screen and forward incoming phone calls for multiple other companies
Manage office supply inventory and order when necessary
Perform other clerical receptionist duties such as filing, photocopying, and transcribing
Act as Venue Coordinator during social events and parties
Work with Business Lead and Sales & Marketing Lead to aid in other miscellaneous projects to help CoWorks grow and thrive.
KEY COMPETANCIES
Positive, outgoing, customer service attitude
Strong organizational and planning skills
Exceptional communications skills
Ability to learn new concepts quickly
Attention to detail and accuracy
Problem analysis and problem-solving skills
Information gathering and monitoring skills
Strategic and analytical thinking
Judgement and decision-making ability
Initiative
Confidentiality
Team member
Adaptability and flexibility
Open to feedback
QUALIFICATIONS
Proven experience as a Receptionist/Customer Service for a minimum of 1 year
Working knowledge of social media
Excellent knowledge of MS Office 356 - Proficient in Microsoft Excel, with proven abilities in creating and managing spreadsheets; Proficient in Microsoft Outlook; Proficient in Microsoft Word
Hands on experience with office equipment (computers, printers, TVs, HDMI cables)
Proficient in English
Professional attitude and appearance
Exemplary planning and time-management skills
Up-to-date with advancements in office gadgets and applications
Ability to manage phone systems
Ability to multitask and prioritize workload and projects assigned
Exceptional verbal and written communication
Discretion and confidentiality.
COMPANY BENEFITS
As CoWorks is a new and expanding company, there is growth opportunity within and a supportive environment for your personal and professional development.
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 8 - 20 per week
Application question(s):
What are your ideal number of hours per week?
Are you able to work in our Port Coquitlam location on an as-needed basis?
What is your availability? I.e. days/times of the week you are able to take shifts.
Work Location: In person
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