Job Description

Report to: The Community Connections Worker will be an employee of the South London Neighbourhood Resource Centre (SLNRC). Day-to-day supervision/consultation will be provided by the Program Operations Manager in the form of formal supervision meetings as well as informal support as requested by the worker.

Qualifications: A degree/diploma in Social Service Work, Community Development, Psychology, or a related field, or equivalent work experience.

Commitment: This is a full-time position for (37.5 hrs/week) that will include working evenings & weekends

Salary range annually: $51,675 (26.5/hr) - 55,575 (28.5/hr)

Duties: Community Connections programming aims at providing newcomers with opportunities to establish social and professional networks. This is achieved by welcoming newcomers and engaging them in their communities to increase their connection and increase their sense of belonging.

About Us

The Newcomer Settlement Services of SLNRC is a dynamic settlement service agency funded by IRCC. Our mission is to support newcomers in their journey to integrate and thrive in Canada. We work collaboratively with individuals, families, and communities to provide tailored programs and services that foster inclusion, engagement, and success.

Position Summary

The Community Connections Worker will work with a dedicated team to support newcomers by helping them connect with community resources, build networks, and navigate their settlement journey. The role involves working with diverse groups, including preschoolers, youth, children, adults, seniors, and families, to deliver programs, workshops, and community engagement activities that facilitate integration into Canadian society.

Key Responsibilities

1. Community Engagement & Support

Conduct needs assessments to identify newcomer challenges and develop appropriate action plans.

Facilitate group settlement and orientation programs tailored to the needs of preschoolers, children (4-14 yrs.), youth (15-30 yrs.), adults, seniors, families, racialized newcomers, 2SLGBTQI+ and persons with disabilities.

Facilitate activities that help eligible children and youth to develop the skills needed for successful integration and transition to school.

Provide one-on-one and group support to newcomers in understanding local services, cultural norms, and community resources.

Facilitate meaningful connections to build shared understanding and promote relationships between Indigenous Peoples, newcomer clients and Canadians through cultural awareness activities/events and connection-based social activities.

Collaborate with local IRCC-funded agencies, recreational organizations, social service organizations and the business community to connect newcomers to available resources.

Collaborate with volunteer mentors, community groups, faith communities, and cultural groups to create networks of supports for newcomers.

2. Program Delivery

Facilitate children and youth activities in English which help develop skills needed for successful integration and transition to school from preschool age to young adults.

Plan activities that will improve a newcomer's ability to engage in social life such as literacy programs, cooking classes, homework help, sport opportunities.

Co-ordinate opportunities for newcomers to participate in society through volunteer engagement, youth council participation.

Facilitate information sessions focused on topics like employment, education, health, and recreation.

Facilitate activities for eligible senior clients to explore their local community, access resources and be engaged, to increase understanding of their local community, history, and culture.

Facilitate Yazidi art therapy through yoga, and wellness programming

Facilitate programs for skills development for racialized newcomers in areas such as parenting resource sharing and personal skills sharing.

Ensure when appropriate access to childcare resources.

Facilitate community activities that bring together groups of newcomers to explore local community, access resources, become engaged and increase an understanding of their community, local history and local services.

Facilitate community activities that bring together Yazidi families to explore their local community, access resources, get engaged and increases understanding of local history, culture and services.

Facilitate informal language learning activities in English focused on improving skills related to English, outside of a formal classroom setting or workplace.

Facilitate meaning for connections to build a shared understanding and promote relationships between Indigenous peoples, newcomers and Canadians through cultural awareness activities/events and connection-based social activities.

3. Administrative Responsibilities

Maintain accurate records of client interactions and program participation using IRCC-funded reporting systems, namely iCARE.

Maintain accurate records of attendance and criteria of participation are maintained at all times.

Prepare reports and documentation as required by IRCC and agency guidelines.

Participate in team meetings, training sessions, and professional development opportunities.

Ensure appropriate and confidential handling of client information and files.

Ensure clear communications around all activities, events and programs are maintained

Qualifications and Skills

Knowledge of settlement services, community resources, and the newcomer integration process in Canada.

Experience working with diverse cultural groups.

Experience working with newcomers including preschool, children, youth, families, and seniors.

Strong interpersonal skills.

Strong communication, facilitation, and supportive engagement are maintained at all times.

Fluency in English is required; proficiency in an additional language commonly spoken by newcomers is an asset.

Proficiency in Microsoft Office and familiarity with database management for client records is preferred.

Ability to work independently and collaboratively in a team environment is mandatory.

Work hours and Employment opportunities include

Full time position at 37.5 hours a week

Flexible schedule to accommodate evening or weekend programming is required as needed. (Early evening weekdays and Saturday programming is common to align to newcomer's schedules). Schedule will be created for equal balance with the team. Schedules will be set prior to work weeks. Staff will work a maximum of 3 early evenings plus bi-weekly Saturdays.

Why Join Us?

At SLNRC, you will have the opportunity to make a meaningful impact in the lives of newcomers. You will work alongside a dedicated team passionate about fostering inclusion and building stronger, more connected community. If you are passionate about community development and have the qualification and flexibility to thrive in this dynamic role, we encourage you to apply by sending your resume and cover letter in one pdf format before July 17.

Interested SLNRC current employees send email highlighting your interest in this position and what you will bring as a value to the position to Tara Wei at twei@slnrc.ca

Job Type: Full-time

Pay: $26.50-$28.50 per hour

Expected hours: 37.5 per week

Schedule:

8 hour shift Evening shift Monday to Friday Weekends as needed
Work Location: In person

Application deadline: 2025-07-17