Job Description

WHO WE ARE

Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre's work is based on building relationships, hope and trust. Our mission is to work with others to empower people to move from poverty to cultural, social, and economic prosperity. We empower people to meet their own basic daily needs, participate in community and have sustainable livelihoods, secure housing, feel hope for the future and make plans for a prosperous life. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.

Are you a

Social Worker Professional looking to make an impact in your community? Do you have endless optimism, ready to move and create change in the community? Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre's work is based on building relationships, hope and trust. Our community comes from all walks of life and so do we.

Through our programs we work to empower people from meeting their own basic daily needs to having sustainable livelihoods, secure housing, and feeling hope for the future and make plans for a prosperous life. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.

Currently, Bissell Centre is looking for an individual wanting to join our

Community Bridge

team. Are you ready to be our

Community Bridge Support Worker

and make an impact in our community?

Community Bridge Support Worker - Bissell Centre

The Community Bridge program provides rapid response interventions that stop an imminent eviction and provide supports to ensure the root causes of the eviction are effectively addressed in order to prevent re-occurrence.

Duties and Responsibilities

Program Delivery

Identify and support individuals and families at-risk of homelessness because of eviction due to delinquent rents, utilities arrears, or other costs

Assist individuals to navigate and access necessary services, resources, and benefits (eg: income, housing, health care, government benefits, grants, etc.) for which they are eligible

Provide flexible one-on-one support to assess situational details, income/expenses, appropriateness of financial support, and need for additional resources

Assess prevalence of additional factors such as: mental health/addictions, income/finances, physical health, social support system, legal concerns, and housing status.

Identify areas where individuals request or would benefit from additional supports.

Develop and implement goals/objectives with program participants and provide referrals and follow up to support them

Provide individualized financial coaching and budgeting support, including assisting participants to develop realistic spending plans, strengthen financial literacy, navigate benefits or income stabilization resources, and build long-term skills for maintaining housing stability

Offer on-site, in-person support at the Service Hub to assist individuals with completing and gathering required information for Community Bridge applications, including facilitating Starting Point and Outcome Assessments

Make appropriate referrals to health and community services and provide advocacy support services with, or on behalf of, individuals as needed

Assist participants with life skill development, financial stability, and housing stability

Liaising with external groups and collaborations

General and Administrative

Maintain accurate electronic case notes, computer records, program information, and critical incident reports in a timely fashion

Maintain a current and accurate participant file for each client using Orbit

Provide latest program information & updated statistics and any other reports as required

Perform other duties as required

Qualifications

Education and Experience

Degree or Diploma in Social Science or related discipline

Minimum of one-year related employment experience

Knowledge, Skills, and Abilities

Familiarity and an understanding of Indigenous cultures & history.

Strong written and verbal communication and interpersonal skills, result oriented, good time management, strong organizational and problem-solving skills

Demonstrate a high competency in computer systems. Word, Excel, Outlook, web-based video streaming platforms, web applications including internet forms, electronic signature software, Microsoft Bookings, and database programs are all used extensively in the day-to-day work of this position.

Strong attention to detail, accuracy, and quality.

Familiarity with issues of poverty, homelessness, and Edmonton's urban core. As well working with high-risk populations.

Conditions of Work

Some evening and weekend work required

Operation of personal vehicle with required insurance

Personal Characteristics

They should demonstrate competence in all the following:

Behave Ethically: Understand ethical behavior and business practices and ensure own behavior is consistent with these standards and aligns with the mission and core values of Bissell Centre.

Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.

Communicate Effectively: Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.

Focus on Participant Needs: Anticipate, understand, and respond to the needs of participants and the community to meet or exceed their expectations within the organizational parameters.

Foster Teamwork: Foster, sustain and role model productive team management practices, and contribute to a positive team environment. Share expertise and knowledge to support, coach and develop others.

Make Decisions: Assess situations to determine the importance, urgency, and risks, and make clear decisions that are timely and in the best interests of the organization.

Organizational Skills: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.

Plan: Determine strategies to move the organization forward, set goals, create, and implement action plans, and evaluate the process and results.

Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Screening Requirements

Criminal Record Check

CWIS Check

Valid drivers license, driver's abstract and proof of $2 million PLPD insurance

Training Requirements

Conflict into Calm

Financial Literacy the basics

Financial Coaching

Standard First Aid and CPR

Training must be completed during the three months of employment. Other required training may be identified as required.

HOW TO APPLY

Interested candidates are invited to submit their resume and cover letter to: gdube@bissellcentre.org

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

As the COVID-19 pandemic evolves, Bissell Centre continues to take action to protect person served and staff. Strategies related to Bissell Centre's response to COVID-19 are driven by the guiding principle of taking all reasonable precautions and measures to protect the health and safety of both persons served and staff. In keeping with this intentional purpose, COVID-19 full vaccination is a condition of employment for new hires, except due to legitimate, established exceptions.

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.

Job Types: Full-time, Permanent

Pay: From $21.63 per hour

Work Location: In person