Location: Toronto, ON, CA Montreal, Quebec, CA Edmonton, AB, CA Vancouver, British Columbia, CA Calgary, AB, CA Ottawa, ON, CA



Req ID: 33642



Jobs by Category: People & Culture, Finance and Corporate Affairs



Job Function: Communications



Status: Full Time



Schedule: Temporary

Description

Join our team
We\'re TELUS, a customers-first, purpose-driven team who work together every day to innovate and do good. From providing digital solutions that make our lives easier and safer, to supporting those who need it most, our group of inclusive, spirited, giving people have the collective power to go above and beyond for our customers, communities and each other.
As part of the Customer Technology Excellence Communications team, you share our passion for:

• Working in a collaborative and dynamic environment
• Delivering exceptional programs and communications that inform, engage and inspire
• Distilling complex technical information into communications for a variety of audiences
• Leveraging each other\xe2\x80\x99s unique talents to achieve our collective goals
• Embracing a culture of curiosity and continuous improvement

Here\xe2\x80\x99s the impact you\xe2\x80\x99ll make and what we\xe2\x80\x99ll accomplish together
As a Communications Specialist, you will demonstrate success in both strategy development and end-to-end tactical execution. You have experience working proactively and reactively in Canada\xe2\x80\x99s complex and ever-changing media environment. Using a holistic approach to communications, you will leverage a variety of earned and paid media channels to differentiate TELUS\xe2\x80\x99 brand in the national market as a world-leading technology company and network operator. You will also be an adept communications project manager with strong multi-tasking skills and work well within teams.
Here\xe2\x80\x99s how

• Support proactive media campaigns that increase TELUS\xe2\x80\x99 national brand presence across Canada by leveraging earned and paid media channels
• Write clear and concise communications plans, engaging media releases and messaging that effectively tell TELUS\xe2\x80\x99 story to a diverse external audience
• Quickly respond to media requests, including sourcing data, drafting statements, and seeking swift approval to meet deadlines
• Employ project management skills to help keep projects on track across cross-functional teams, including external agencies
• Continually improve, measure and evaluate existing communications templates, channels and measurement tools for traditional and digital requirements
• Collaborate closely and on a day-to-day basis with other communications, marketing, operational and support teams across TELUS
• Drive and grow the external presence of TELUS executives through thought leadership opportunities, including interviews, media pitching and other external events
• Develop integrated communications plans, media pitches, and paid media/sponsored content to drive brand visibility, particularly in relation to technology and network

Qualifications

You\'re the missing piece of the puzzle

• You have a minimum of two years of communications experience
• You\xe2\x80\x99re an \xe2\x80\x9cout of the box\xe2\x80\x9d thinker who is always looking for innovative and creative ways to advance strategic storytelling
• You have an understanding of the evolving media landscape and experience across earned, owned and paid media - experience and/or relationships with technology media is a bonus
• You\xe2\x80\x99re part strategist and part project manager who is as adept at conceptualizing plans as you are at end-to-end tactical execution
• You have a way with words and are comfortable speaking with media as well as senior leaders
• You are calm, cool and collected in times of crisis and able to effectively manage your time to ensure deadlines are met
• You\xe2\x80\x99re naturally curious and thrive on learning about new topics and technologies
• You have a keen interest in technology and how telecommunications can help drive innovation to solve some of society\xe2\x80\x99s biggest challenges
• You have excellent interpersonal and relationship-building skills; you love working productively with external agencies and reporters just as much as you thrive on building strong working relationships with your teammates
• You\xe2\x80\x99re a self-starter and take pride in being organized
• You\xe2\x80\x99re a sociable and collaborative team player who wants to be part of an innovative, passionate and diverse team that manages the reputation for one of Canada\xe2\x80\x99s most admired brands - and has fun while doing it

Great-to-haves

• You have previously worked at an agency and/or have experience operating in a large corporate environment
• Experience in the telecommunications and/or consumer technology industry
• Experience working with social media and influencers
• Undergraduate degree or equivalent post-secondary education
• Fluency in French

Location:

• Anywhere in Canada
• This is a mobile role with the expectation that occasional office attendance may be required
• This is a 16-month contract position