Job Description

Who We Are

Founded in 1889,

YWCA Hamilton

is known as one of Hamilton's original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women's and girl's voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.

YWork for us?

At

YWCA Hamilton

, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Intersectional Feminism, People Centered, Belonging, Responsibility, and Partnerships. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:

On-the-job training and professional development opportunities Childcare discounts Opportunities to get involved in our community A competitive total rewards package

If you're passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team!

Position Description

Job Code: 8-HAD-2025


Department: Communication


Reports to: Vice President Culture and Knowledge Mobilization


Location: Hamilton, ON


Hours of Work: 37 hours / week


Start Date: TBD


Posting Date: September 5th, 2025


Leads the development and execution of messaging that advances our mission, inspires community support and strengthens relationships with donors and partners. This role will manage strategic communications, brand identity, fundraising messaging, advocacy initiatives, and internal communications.


KEY RESPONSIBILITIES:


Implement an organization-wide communications strategy that reinforces our mission, values, and strategic priorities. Ensure all messaging reflects the voices, experiences, and needs of the communities we serve and that all content is accessible, culturally appropriate, and aligned with brand and strategic goals. Oversee brand identity to ensure a unified and professional presence across all channels. Develop and maintain a suite of branded templates (i.e.: letterhead, PowerPoint, etc.) that are accessible and available to staff. Partner with the Philanthropy team to craft persuasive donor cases for support, stewardship communications, and impact reports. Support fundraising campaigns with compelling narratives, visuals, and social media content that inspire giving. Develop donor recognition communications to strengthen long-term relationships. In collaboration with the Director of Public Affairs, design and implement time-sensitive advocacy campaigns that respond to emerging policy issues or community needs. Monitor and identify trends for discussion internally. Prepare talking points, media releases, op-eds, and social media campaigns that mobilize community support. Manage content for the website (in collaboration with IT), social media channels, newsletters, and other digital platforms. Use human-centered storytelling to highlight program outcomes, client experiences, and organizational impact. Lead development of multimedia content (videos, infographics, photography) for campaigns, advocacy and community outreach. Liaise directly with contractors to provide creative direction, manage production timelines, and ensure alignment with brand standards. Plan and execute promotional strategies for major events, initiatives, and advocacy campaigns. Work with program teams to determine the best outreach and marketing approach to reach target audiences effectively. Establish and execute internal communication processes that align staff with the organization's mission, vision, and values, and that serve as a tool for strengthening our organizational culture. Provide training and resources for staff on basic communication and design tools to ensure consistency in branding and alignment with the communication strategy. Represents the YWCA Hamilton and always maintains outstanding public relations skills and a professional image in the community. Nurtures and forms meaningful internal and external working relationships and partnerships. Maintains high level of confidentiality when working with confidential and sensitive information. Stays current on emerging trends, tools, leading practices and legislation. Manages and monitors budget. Directly manages up to 2 employees including recruiting, training and evaluating performance. Demonstrates and models strong leadership behaviors as a member of the YWCA leadership team. Fosters a safe and healthy work environment; ensures employees comply with health, safety standards that meet or exceed legislated requirements. Supports YWCA Hamilton mission, vision and values. Participate and provide mandatory organizational and departmental trainings and meetings. Perform other duties as required.

WORKING CONDITIONS:


Works a 37.5 - hour work week; work on evenings or weekends may be required. May be required to travel from time to time.

Qualifications

Education: 4 years of post-secondary education in Communications, or similar field or a combination of equivalent education and experience. 5 to 7 years of work experience in Communications, Media, Branding or similar discipline. 3 to 5 years of experience in a Management position would be an asset; Must be able to lead and work from a feminist, anti-racist / anti-oppressive perspective for operations and strategic planning; Exemplary written and verbal communication skills; Must provide a current Criminal Record Judicial Matters or willingness to obtain at own cost; Ability to work independently with minimal supervision, and also work effectively in a team; Bilingual English/French or other languages an asset.
As part of YWCA Hamilton's commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Metis, immigrant, refugee, LGBTQ2S+; individuals with disabilities; and individuals from racialized communities or other marginalized communities are encouraged to apply.

Accommodations are available throughout the recruitment process. Please inform us of any accommodation requests.

Please Note: Personal information collected during the recruitment process will only be used for employment opportunities only in accordance with the Freedom of Information and Privacy Act. Only applications from individuals eligible to work in Canada will be considered.

Thank you for your interest in YWCA Hamilton.

Only those selected for further consideration will be contacted.