Communications & Engagement Specialist

Regular Full-Time
Competition #24014R

North Vancouver Recreation & Culture (NVRC) provides recreation, sport, arts, and cultural programming and events on behalf of the City and District of North Vancouver. We aim to build healthy individuals, families and communities, by helping people lead more connected, active, creative lives. We are looking for positive, enthusiastic and friendly people to deliver memorable experiences.

WHY WORK WITH US?
At NVRC your skills, talent, and identity are valued. Be part of a fun, dedicated team that works together to make a difference in the lives of North Vancouver residents. We offer a competitive salary and comprehensive benefits. Benefits include dental, extended health, and life insurance coverage; three weeks\xe2\x80\x99 paid annual vacation; opportunity to participate in an earned day off program for an additional 15 days annually; participation in Municipal Pension Plan; and access to our Employee Family Assistance Program.

ABOUT THE POSITION
Reporting to the Manager, Communications & Marketing, the Communication & Engagement Advisor supports the development and implementation of corporate communications, public and media relations, issues management and community engagement activities for the organization.

The Communications & Engagement Advisor is a generalist with skills in communications, planning, writing, editing, event management, and community engagement. They will create high-quality communications and community engagement assets that align with NVRC\xe2\x80\x99s vision, mission, values, and strategic priorities.

RESPONSIBILITIES

• Support the development and delivery of strategic communications plans and activities to build, maintain, and enhance awareness and understanding of NVRC\xe2\x80\x99s programs, services, and initiatives.
• Coordinate editorial planning across internal and external communications platforms.
• Write and edit a broad range of internal and external communications materials.
• Provide guidance and advice to staff on a variety of communications matters.
• Support engagement and consultation using a variety of best practice engagement techniques such as forums, workshops, open houses, and online consultation.
• Coordinate, attend, and participate in public information, community, and stakeholder meetings.
• Support the summary of input received through engagement mechanisms, analyze feedback, develop consultation summary reports, and manage the dissemination of key findings and reports.
• Support reputational and operational crisis/issues management.
• Support communications during emergency/critical incident events.

KNOWLEDGE, SKILLS & ABILITIES

• Considerable knowledge of communications, engagement, and public relations principles, objectives, practices, and techniques.
• Excellent writing and editing skills; produce clear, concise, and compelling content using journalistic and plain-language writing.
• Strong customer service orientation; ability to build and maintain strong and effective working relationships with a variety of internal clients and external contacts.
• Knowledge of and experience with web publishing platforms, preferably Drupal.
• Handle confidential and sensitive issues with skill, tact, and diplomacy.
• Sound knowledge and understanding of diversity, equity, and inclusion, and of cultural safety principles and practices as they relate to the work.
• Self-motivated, able to work on several projects simultaneously and respond to competing priorities.

QUALIFICATIONS & EXPERIENCE

• Degree or diploma in a related discipline (such as journalism, public relations, or communications) plus a minimum of five years\xe2\x80\x99 experience in a professional communications or community engagement role, or an equivalent combination of education and experience.
• Membership in the Canadian Public Relations Society (CPRS) or International Association of Business Communicators (IABC) is an asset.
• Familiarity with the contents and intention of the International Association of Public Participation (IAP2) public participation spectrum is an asset.
• Experience in a local government or public institution setting is an asset.
• A valid BC Class 5 Driver\xe2\x80\x99s License and access to a vehicle for business use.

This is a regular full-time position, working 35 hours per week. The pay for this unionized position starts at $40.74 and ranges to $48.09 per hour (2024 rates).

All candidates are required to submit a police information check as a requirement of the position prior to any appointment. All NVRC employees are expected to be able to work from any NVRC location.

Closing Date: May 30, 2024

Apply to job portal online at: https://nvrc.peopleadmin.ca/postings/2325

Thank you for your interest in employment with North Vancouver Recreation & Culture. Only those selected for an interview will be contacted.
Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience : 5 years or more