Job Description

What will you do?

We are seeking an innovative Communications Coordinator with strong verbal and written communications skills and expertise in digital communications for a five month contract to support the development and implementation of internal and external communication strategies and tactics on behalf of the organization.

Key Responsibilities

Communications

• Supports the development and implementation of the corporate communication plan for the organization.
• Works with stakeholders to plan, write, and edit news releases, newsletters, backgrounders, fact sheets, key messages, and speaking points.
• Research, write, edit, design and publish internal and external newsletters, patient brochures, presentations and key program and service promotional material for various audiences.
• Develops briefing notes, guides, checklists and templates.
• Acts as lead administrator of the external website and Intranet (content writing, posting, publishing, fixing links, and managing content).

• Develop and execute project-specific communication plans and materials that support key organizational strategic priorities.
• Responsible for daily media monitoring of local media outlets and submitting articles to Regional media clippings lead for consolidation and dissemination.
• Acts as the Regional media clippings lead on a rotational basis \xe2\x80\x93 monitoring national outlets, government websites, etc., consolidating clippings into template and distributing.
• Document and track media inquiries and resulting coverage on behalf of Region.
• Participates in event planning to support stakeholder engagements, staff and media events.
• Reviews, edits and proofreads materials, including the public website, to meet the organization\xe2\x80\x99s high standard of excellence and compliance with brand standards.
• Acts as back-up for the administration of NSMhealthline.ca, our information and referral database, including overall site maintenance, upgrades, recording updates, adding news stories and community events.
• Review and modify documents to ensure compliance with the Accessibility for Ontarians with Disabilities Act (AODA) prior to posting documents on our corporate website.
• Ensures compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the French Language Services Act.
• Perform other tasks as required in support of communication priorities and projects.

What must you have?

Education / Experience / Knowledge

• Post-secondary degree/diploma in Public Relations or Communications required.
• Minimum of two (2) years related experience in a marketing and communications environment.
• Exceptional verbal and written communication skills with the ability to take complex concepts and present them simply, concisely and effectively.
• Detail-oriented with demonstrable creative problem solving and effective interpersonal skills.
• Highly organized and self-directed approach with a track record of managing multiple projects simultaneously, following through on commitments and meeting deadlines.
• Apply an understanding of our brand and stakeholder segments to execute quality communications.
• Demonstrated knowledge and proficiency in website and intranet administration.
• Working knowledge of SharePoint and the Adobe Creative Suite, including InDesign, Canva.com, etc.
• Understanding of AODA requirements and ability to create accessible documents.
• Understanding of the health care and not-for-profit sectors an asset.
• Knowledge of the French Language Services Act and AODA.
• Oral and written proficiency in French is preferred.

Competencies

• Advanced computer and database management skills, with the ability to use a variety of software applications, including the MS Office Suite (Word, Outlook, PowerPoint, and Excel), HTML files, SharePoint and the Adobe Creative Suite.
• Proven ability to write, listen, speak and to present in a positive and accepting manner. Effective interpersonal skills with the ability to establish solid working relationships with staff, service providers and other health and social services resources in the community.
• Proven internal and external customer service approach.
• Detail-oriented with demonstrable creative problem-solving with the ability to research and investigate issues.
• Highly organized with a track record of managing multiple projects simultaneously, following through on commitments and ability to meet deadlines with high quality output.

Other Requirements

• Ability to work evenings and weekends as required.
• Ability to travel within the region.
• Valid driver\xe2\x80\x99s license, insurance and access to a motor vehicle are required.

What do we offer?

We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: \xe2\x80\x8b

• Attractive comprehensive compensation packages and benefits\xe2\x80\x8b
• Valuable development opportunities\xe2\x80\x8b
• Membership in a world class defined benefit pension plan\xe2\x80\x8b

Who are we?

We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

Why join us?

If you\xe2\x80\x99re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

LHIN