Job Description

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Hiring Unit:
Service Point

Position Summary:

Under the direction of the immediate supervisor, the incumbent may perform some or all of the listed general administration functions. These functions are of low complexity and the incumbent performs them using precise instructions provided by his/her immediate supervisor or other team members.

Description of Duties:

• Greets students and answers general inquiries about the University services and directs them to the appropriate triage area;
• Helps with photocopying, filing, and data entry;
• Answers telephones, provides general customer service (CHAT with students);
• Assists with ID Card production;
• Supports with some student activities and events, as needed, such as open house, and other student events.
• The list of functions outlined above is representative and not a complete and detailed list of tasks which may be performed by an incumbent.

Other Qualifying Skills and/or Abilities

• Undergraduate student currently enrolled in Arts, Education, Engineering, Management, Music, Nursing or Science are welcome
• General knowledge of the downtown campus and student life
• Strong written and oral communication skills
• Strong interpersonal skills - must be outgoing, willing to engage and initiate conversations with students
• Involvement in the McGill community (clubs, services, athletics or other university activities) an asset
• Customer service an asset
• Additional languages (French, Spanish, Mandarin) an asset
• Work study applicants, a requirement. Must provide proof of program acceptance

Minimum Education and Experience: High School Diploma

Hourly Salary: (AMUSE A) $15.00

Estimated Number of Work Hours per Week: 12 (Part time)

Position Start Date: 2022-11-02

Position End Date: 2023-01-20

Deadline to Apply: 2022-11-15

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, .