Job Description

JOB INFORMATION
Requisition ID: 11271
Number of Vacancies: 1
Department: Corporate Communications (20000063) - Corporate Communications (30000081)
Salary Information: $77,259.00 - $96,587.40
Pay Scale Group: 7SA
Employment Type: Regular- Hybrid
Weekly Hours: 35, Off Days: Saturday & Sunday Shift: Day
Posted On: May 28, 2025
Last Day to Apply: June 10, 2025
Reports to: Manager, Corporate Communications
The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC's legacy of delivering service to hundreds of millions of customers a year. The TTC's new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:
Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.
Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.
The full Plan can
Career Opportunity
We have an exciting opportunity in our Corporate Communications Department for a Communications Advisor to join our team. We're seeking - a passionate and skilled communicator ready to grow their career and contribute to impactful employee communications
What You Will Do
We're looking for someone who loves to write, collaborate, and be part of a dynamic team. In this role, you will bring internal communications strategies to life, supporting initiatives that reach our 18,000-strong workforce.
You will assist in developing and delivering engaging communications plans and materials for a range of internal audiences. This includes writing and distributing newsletter content, presentations, digital pieces, and other corporate materials.
Your contributions will also support the execution of major internal campaigns that promote equity, diversity and inclusion. As an Advisor you will have the opportunity to:

• Plan, write, edit, produce and deliver communications products that align with our Corporate Plan.
• Lead the coordination of our internal newsletter and other recurring communications tools.
• Support the roll-out of communications plans and campaigns across various channels including print or online for various audiences
• Collaborate with colleagues across departments and provide communications advice and counsel to clients and section staff and liaise with internal designers and the print shop to ensure materials are produced on time and to spec.
• Write and develop key messages for emerging issue/briefing notes, ensuring messaging is timely, clear and consistent.
• Create and design impactful presentations that support executive messaging and internal initiatives.

Support the production of various communications materials, including digital content, email marketing and hard-copy collateral. * Contribute to a positive and inclusive workplace culture through impactful storytelling and information sharing and support project as assigned.
Work with other departments and external parties when necessary to develop strategic PR plans for the organization. As well, receive information on current transit service conditions, major service delays, etc. relating to all transit operations directly from Transit Control staff or by phone from the Communications Information System (CIS).
In addition to the above you will demonstrate behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Helps to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.
What Qualifications Do You Bring?

• Completion of a post-secondary college diploma or university degree in a related discipline or a combination of education, training and experience deemed to be equivalent.
• Strong knowledge of communications and public relations concepts, principles and techniques;
• Sound knowledge of communications/marketing principles, methods and practices;
• Excellent written and verbal communications skills with editing and proofreading abilities;
• Demonstrated ability to manage multiple projects concurrently and meet tight deadlines;
• Proficient in the use of a PC and computer software and applications, including Microsoft Office familiarity with social media tools and platforms as they related to projects.
• Solid understanding of digital and email marketing tools (e.g., Constant Contact, SharePoint, Microsoft SAP)

Knowledge of digital marketing and email marketing tools (e.g. Constant Contact, SharePoint, Microsoft SAP or other software platforms) * Sound judgement, accuracy and timeliness in meeting established deadlines;

• Excellent interpersonal skills and the ability to establish and maintain effective working relationships;
• Initiative in determining what and how information is to be delivered;
• Strong organizational and time management skills; detail-oriented and able to prioritize competing tasks
• Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

What Skills Do You Bring

• Demonstrate appropriate and effective interpersonal communications through various media
• Use office technology, software and applications
• Plan and organize activities / projects to meet section and organizational goals
• Communicate in a variety of mediums
• Apply analytical skills

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
• A comprehensive package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues' well-being.

Commitment to EDI
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.