Job Description

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Level NV-08

The incumbent supports and advises caisse managers in developing, improving and implementing communications solutions, practices, programs and tools.

General Information on the Position

Main responsabilities

Carry out the Caisse's annual communications plan, in accordance with the allocated budget. Recommend to managers communication strategies and activities aimed at the various clienteles, local organizations, officers and employees in order to meet their visibility and attraction needs. Support managers in carrying out these activities.

Advise managers in the development, evolution and implementation of communication solutions, programs and tools.

Contribute to the development, follow-up and implementation of the communications action plan (internal and external), in line with the targeted results and strategic orientations of Desjardins Group.

Ensure that a positive image of the Caisse and Desjardins Group is maintained by identifying potential risk situations and informing the Caisse's general management and the various partners concerned. Follow up on activities related to the quality of service to members and clients (e.g., surveys, complaint processing).

Receive, analyze and recommend requests for sponsorships, donations and subscriptions and follow up on the amounts granted. In support of the manager, negotiate agreements related to sponsorships, donations and subscriptions. Contribute to the influence of our involvement in the community

Contribute to the organization of various Caisse events, including logistics and the writing of speeches (e.g.: annual general meeting, special meeting, awards ceremony, conferences).

Analyze, select and ensure the quality of communication vehicles intended for members and clients (e.g. letters, mass mailings). Produce and distribute various information (e.g.: local and internal newspapers).

Support the Caisse representatives in maintaining business relations with various clients and organizations in the community. Contribute to the organization of events intended for them (e.g.: information sessions, conferences)

Animate social media communities by writing informational content to be published (e.g.: advertisements, videos) and ensuring the relevance and general consistency of comments and interactions.

Other working conditions

Workplace : The work arrangement for the position is hybrid work #LI-Hybrid

Number of jobs available : 1

Qualifications

Bachelor's degree in a related field

A minimum of 3 years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

Knowledge of all products and services intended for Caisse members and those offered by the Desjardins Business Centres, the components and the distribution networks of Desjardins and its competitors.

Knowledge of the external environment.

Knowledge of French spelling and grammar.

Knowledge of communication and advertising methods, techniques and tools.

Knowledge of the philosophy and operations of a financial services cooperative.

Knowledge of the policies, legislation, standards and ethics related to the operation of the Caisse and its centers.

Knowledge of service standards.

Knowledge of the democratic structure of the caisses and the Desjardins network.

Knowledge of the Microsoft Office suite, Canva, Adobe suite (an asset).

Creative spirit.

Knowledge of graphic and video editing, an asset.

Be autonomous and comfortable working on several files at the same time.

Independent speaker, intermediate knowledge of English.

Desjardins Cross-sector skills Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job Business insight, Interpersonal Savvy

Work Location Caisse Desjardins du Reseau de la sante

Trade Union Non Syndique

Unposting Date 2022-11-6

Job Family Communications (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.